Location-Based Assistance System Using Mobile Device Intermediary

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Solution Overview

Problem

Conventional location-based services face accuracy issues in sparse cell-site areas and fail to utilize location information effectively for assistance, especially in emergency situations where communication is impaired, limiting the efficiency of assistance provision.

Innovation Solution

A system and method that uses mobile devices to transmit location information via a server, analyzing and dynamically updating assistance requests, connecting to social networking and messaging platforms to provide precise assistance data and facilitate communication between requesters and providers, including emergency contacts.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If cell sites are used to record and transmit location information, then location-based assistance can be provided, but positioning accuracy deteriorates in areas with sparse cell-site density

Engineering Contradiction:
Improveassistance provision capabilityVSAvoidpositioning accuracy
Core Design Contradiction:
ReliabilityVSMeasurement precision

Solution Approach 1:

The patent introduces mobile devices as intermediary carriers that collect, store, and transmit location information independently of cell-site density. The mobile device acts as a mediator between the user and the assistance system, enabling location-based services to function reliably even in areas with sparse cell-site coverage by using the mobile device's own positioning capabilities and storing location data locally.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of operation

If only initial location information is recorded, then the assistance system is simpler to operate, but the system fails to track constantly changing location of assistance requesters

Engineering Contradiction:
Improvesystem operation simplicityVSAvoidlocation update information
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The patent implements continuous location information collection and automatic updates through the mobile device. The system continuously tracks the assistance requester's location and automatically updates the information without requiring repeated manual operations from the user, thus maintaining operational simplicity while ensuring location information remains current and accurate throughout the assistance process.

Inventive Principle:
Principle #20Continuity of useful action

3Adaptability or versatility

If assistance requester cannot communicate with provider, then the system is more adaptable to emergency situations, but the provider cannot understand the requester's needs

Engineering Contradiction:
Improveemergency situation handlingVSAvoidassistance needs information
Core Design Contradiction:
Adaptability or versatilityVSLoss of information

Solution Approach 1:

The patent enables the mobile device to automatically transmit comprehensive assistance request information including location data, personal information, and situation details without requiring the user to communicate verbally or type messages. The system serves itself by automatically collecting and transmitting all necessary information about the assistance requester and their needs, allowing providers to understand the situation even when direct communication is impossible.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS10306448B2System and method for requesting and providing location-based assistance
Publication Date: 2019.05.28 LIN HUNG YUAN
  • US10306448B2 patent drawing
  • US10306448B2 patent drawing
  • US10306448B2 patent drawing

AI summary

The present invention provides a method for requesting location-based assistance executed on a mobile device of an assistance requester, and a method and system for providing location-based assistance executed on a server of a joint assistance service provider. The present invention integrates mobile positioning and telecommunications technologies to provide assistance provision information. In the present invention, an assistance request module of the mobile device is activated for execution to locate the assistance requester; assistance request information containing the assistance requester's location information is transmitted to the server of the joint assistance service provider. Then, the mobile device is connected to a social networking website or an assistance provider via the server of the joint assistance service provider to receive real-time assistance provision information. The present invention improves conventional assistance request methods as well as assistance provision timings. Also, the assistance request information, containing the assistance requester's location information, is analyzed to provide more accurate assistance-related data to the assistance provider. Therefore, the present invention allows the efficiency of providing assistance to be improved.