Location-Aware Collaboration Devices for Multi-User Access

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Solution Overview

Problem

In hybrid work environments, collaboration devices in corporate offices are underutilized due to lower occupancy and user transience, leading to depreciation and inefficient communication between remote and in-person workers.

Innovation Solution

Implementing location-aware collaboration techniques that enable 'shoulder tap' functionality, allowing non-primary users to initiate communication with primary users' devices through proximity detection and authorization, facilitating communication between in-office and remote users.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If collaboration devices are deployed in corporate offices, then communication capability between remote and in-person workers is improved, but device utilization rate deteriorates due to lower occupancy and user transience

Engineering Contradiction:
Improvecommunication capabilityVSAvoiddevice utilization rate
Core Design Contradiction:
Adaptability or versatilityVSProductivity

Solution Approach 1:

The collaboration device is designed to serve multiple users beyond just the primary user. The system enables any user within proximity to initiate communications through the device, transforming it from a single-user tool to a multi-user communication hub. This universality ensures the device remains valuable and utilized even when the primary user is absent, directly addressing the low utilization rate problem while maintaining communication capabilities.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If collaboration devices are used by multiple users, then interaction among workforce is improved, but device complexity increases due to user authorization and proximity detection

Engineering Contradiction:
Improveworkforce interactionVSAvoiduser authorization mechanism
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system automatically performs user identification and authorization without manual intervention. The collaboration device detects users within proximity automatically and determines their communication permissions based on pre-configured user profiles and relationships. This self-service approach eliminates the need for complex manual authorization procedures, reducing operational complexity while enabling multi-user access and improved workforce interaction.

Inventive Principle:
Principle #25Self-service

3Measurement precision

If proximity detection is implemented for user identification, then communication initiation accuracy is improved, but measurement precision requirements increase

Engineering Contradiction:
Improveuser proximity detection accuracyVSAvoidproximity measurement precision
Core Design Contradiction:
Measurement precisionVSDifficulty of detecting and measuring

Solution Approach 1:

The system defines proximity not as a precise distance measurement but as a parameter range based on communication feasibility. Instead of requiring exact distance measurements, the system determines whether a user is within a functional proximity threshold that enables effective communication through the collaboration device. This parameter change from precise distance to functional proximity range reduces measurement precision requirements while maintaining accurate user identification for communication initiation.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS12406229B2Location-aware collaboration communications
Publication Date: 2025.09.02 CISCO TECHNOLOGY INC
  • US12406229B2 patent drawing
  • US12406229B2 patent drawing
  • US12406229B2 patent drawing

AI summary

Presented herein are techniques associated with facilitating location-aware collaboration communications among multiple users. In one example a method is provided that may include determining that a non-primary user of a first collaboration device is proximate to the first collaboration device; and based on determining that a primary user of the first collaboration device is not proximate to the first collaboration device, enabling the non-primary user to utilize the first collaboration device to initiate communication with at least one second collaboration device of the primary user.