Location Based Notification System for Print Shop Fault Response
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Solution Overview
Problem
Conventional notification systems in print shops are inefficient as they often fail to promptly notify the appropriate and qualified personnel of fault conditions, leading to delayed responses due to the need for the recipient to be capable of handling the issue and present at the location of the fault, especially when the notified person is engaged in other activities or at a remote location.
Innovation Solution
A location-based notification system that utilizes electronic data storage devices and fault event sensors to transmit fault data to portable devices carried by operators, which include identification data and qualification information, ensuring that only qualified personnel are notified when they are within range of the affected component and capable of addressing the issue within a predetermined time frame.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If conventional notification systems send fault notifications to any available personnel, then notification coverage is improved, but response time deteriorates because unqualified personnel cannot address the issue
Solution Approach 1:
The system pre-establishes a database mapping fault types to qualified personnel based on their skills and location. When a fault occurs, the notification is immediately directed to the pre-identified qualified person, eliminating the time needed to search for appropriate personnel while ensuring notification coverage reaches the right person.
Solution Approach 2:
The system continuously monitors personnel location and availability, and updates notification routing based on real-time feedback. This ensures that notifications are sent to qualified personnel who are both capable of handling the fault and currently available, improving both coverage and response time.
2Reliability
If notifications are sent remotely to personnel at distant locations, then notification delivery is improved, but response time deteriorates due to travel time
Solution Approach 1:
The system prioritizes notifying personnel based on their proximity to the fault location. The notification system queries the database for qualified personnel sorted by distance, and sends notifications first to those locally present or nearest to the fault, thereby reducing travel time while maintaining reliable notification delivery.
3Ease of operation
If the system notifies personnel based on predefined assignments regardless of current location, then notification simplicity is improved, but response time deteriorates when personnel are unavailable at the location
Solution Approach 1:
The system dynamically adjusts notification routing by combining static predefined assignments with real-time location data. When a fault occurs, the system checks whether the assigned personnel are currently at or near the fault location, and if not, automatically notifies alternative qualified personnel, maintaining operational simplicity while improving response time.
4Measurement precision
If the system filters notifications to only qualified personnel, then notification accuracy is improved, but system complexity increases due to qualification matching requirements
Solution Approach 1:
The system pre-establishes a comprehensive database that maps fault types to qualified personnel based on their skills, credentials, and location. This preliminary organization of data allows the notification system to quickly query and identify the correct personnel without complex real-time analysis, thereby maintaining high notification accuracy while minimizing system complexity.
Data Source
AI summary
A location based notification system for a shop having multiple components that are susceptible to a fault event includes an electronic data storage device and a fault event sensor apparatus associated with each susceptible component. The electronic data storage device has identification data for the associated component stored therein. Operators carry a portable device having an electronic data storage device reader and a memory. The fault event sensor apparatus generates fault event data when a fault event occurs in the associated component and transmits the fault event data to the electronic data storage device or the portable device. The data stored in the electronic data storage devices is read with an electronic data storage device reader of the portable device as the operator moves through the shop. The portable device determines whether the electronic data storage device has fault data stored therein, or if fault event data has been stored in the portable device for the component associated with the identification data read from the electronic data storage device.