Location-Based Call Control System for Privacy and Reliability
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Users who frequently travel between offices face challenges with call forwarding, as existing systems often require mobile device numbers to be shared, and service disruptions can prevent calls from being received, especially in areas with poor connectivity or no mobile device availability.
Innovation Solution
A location system that includes a location component and a routing component, which publishes presence information associated with a physical location, allowing automatic call forwarding to pre-configured numbers at frequently visited locations, using GPS, SIP, and other positioning systems to determine the user's location and route messages accordingly.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If call forwarding is set to mobile device number, then user can be contacted anywhere, but user must share mobile device number with everyone and privacy is compromised
Solution Approach 1:
The patent introduces a location-based call control system as an intermediary between the caller and the user's mobile device. Instead of directly exposing the mobile device number to all contacts, the system uses location information and pre-configured alternative numbers (such as office phones, home phones, or voicemail) as intermediaries to forward calls to the user appropriately, thus maintaining privacy while enabling flexible contact methods
2Reliability
If mobile device is not available or connection is poor at travel locations, then user cannot receive calls, but forcing users to share mobile number ensures call receipt anywhere
Solution Approach 1:
The system requires users to pre-configure alternative contact numbers associated with various locations (offices, home, etc.) before traveling. When the user is at a specific location, the system automatically identifies the appropriate pre-configured number and forwards calls to that location's number, ensuring reliable call reception without requiring the user to manually set up forwarding or share their mobile number with everyone
3Productivity
If automatic call forwarding is implemented based on location, then seamless communication is achieved, but system complexity increases
Solution Approach 1:
The location-based call control system operates autonomously by automatically detecting the user's location, retrieving pre-configured alternative numbers from a database, and setting up call forwarding without requiring manual intervention from either the caller or the user. This self-service mechanism improves communication efficiency while the complexity is managed through automated database queries and pre-established number mappings rather than complex real-time decision logic
Data Source
AI summary
An architecture is presented that automatically detects a location of a user and forwards messages to a pre-configured number associated with the detected location. A location system is provided that comprises a location component and a routing component. The location component publishes presence information of a mobile device. The presence information is associated with a physical location of the mobile device. Once the mobile device's presence information is published, the routing component automatically sets the call forwarding to the physical location for communication to a user of the mobile device. The message is routed to a pre-configured number associated with the physical location of the mobile device. A user of the mobile device pre-configures numbers associated with various frequently visited physical locations (e.g., home, club, etc.).