Location-Based Call Routing Translation for Jurisdiction Precision
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Solution Overview
Problem
Conventional solutions for routing non-short code calls in wireless telecommunications networks often result in incorrect jurisdiction-specific destinations due to the use of coarse location information, particularly in border regions where calls may be routed to the wrong call center.
Innovation Solution
Combining device-specific location information with a routing protocol to generate a location-based translated number that includes both the non-short code jurisdiction-specific phone number and the origination location, ensuring calls are routed to the correct jurisdiction-specific destination.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If coarse location information is used to route non-short code calls, then the routing process is simpler and faster, but the routing precision deteriorates causing incorrect jurisdiction-specific destinations
Solution Approach 1:
The patent introduces a location-based translated number as an intermediary element that bridges the user's actual location and the jurisdiction-specific destination. This translated number, which incorporates location information, serves as a mediator to ensure accurate routing without requiring complex real-time location analysis, thus improving precision while maintaining manageable system complexity
Solution Approach 2:
The system performs preliminary action by pre-configuring jurisdiction-specific routing rules and pre-processing location information into the called number structure. By preparing the routing infrastructure in advance with predefined jurisdiction mappings and number translation rules, the system achieves high routing precision without requiring complex real-time decision-making, thereby reducing operational complexity
2Reliability
If coarse location information is used for call routing, then the system is easier to implement, but routing errors increase particularly in border regions
Solution Approach 1:
The patent changes the key parameter from using raw location data to using a transformed location-based translated number. This parameter transformation converts location information into a routing-friendly format that can be directly used in the telecommunication network's existing number routing infrastructure. By changing the parameter representation this way, the system achieves high routing accuracy without requiring complex implementation changes to the core network architecture
Solution Approach 2:
The location-based translated number serves multiple functions simultaneously: it encodes location information, identifies the jurisdiction-specific destination, and acts as the actual routing signal. This multi-functionality allows the system to improve routing reliability without adding separate dedicated components for location handling, maintaining ease of implementation by leveraging existing number-based routing mechanisms
3Measurement precision
If precise location information is integrated into the called number, then routing precision improves significantly, but the number structure becomes more complex
Solution Approach 1:
The patent merges the location information and the destination number into a single integrated location-based translated number. By combining these elements rather than keeping them as separate data structures, the system achieves precise routing while avoiding the complexity of managing multiple separate components. The merged number structure leverages existing telecommunication number formats, making the complexity manageable within standard industry frameworks
Data Source
AI summary
Systems and methods are provided for precise location-based routing of calls. After a user device originates a non-short code call to a jurisdiction specific number, one or more networked computer processing components utilize the location of the originating user device to generate a location-based translated number. The location-based translated number combines the higher-precision location of the originating device with the destination number, causing the call to be routed to a destination more likely to be associated with the jurisdiction from which the call originated.