Location-Based Incentive Notification System
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Solution Overview
Problem
Consumers face difficulty in remembering which funding sources to use at specific merchants to receive offered incentives, such as cash back or reward points, due to the lack of effective notification systems.
Innovation Solution
A system and method that utilize location monitoring and notification zones to alert users of incentives offered by funding sources when they are near relevant merchant locations, allowing users to customize notification preferences and settings based on their location, time, and type of incentives.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a payment service provider offers multiple funding sources with various incentives, then the incentive opportunities for customers increase, but it becomes difficult for customers to remember which funding source to use at which merchant
Solution Approach 1:
The system performs preliminary actions by proactively notifying customers of available incentives before they make a payment decision. The notification system retrieves incentive information associated with the customer's location and funding sources, and sends alerts to the customer's device, allowing customers to act on incentive information without having to remember it
Solution Approach 2:
The patent introduces a notification system as an intermediary between the payment service provider and the customer. This intermediary automatically retrieves incentive information from the provider and delivers it to the customer through their device, eliminating the need for the customer to directly manage or remember multiple incentive programs
2Loss of information
If the system sends notifications to all customers about all incentives, then customers receive complete information, but customers may receive excessive and irrelevant notifications
Solution Approach 1:
The notification system applies local quality by customizing notifications based on the customer's specific context, including their current location, preferred funding sources, and incentive preferences. The system retrieves location information and determines which incentives are relevant to the customer's situation, sending only those specific notifications rather than generic ones
Solution Approach 2:
The system performs preliminary filtering of incentive information based on customer preferences and location data before sending notifications. By pre-determining which incentives are relevant to each customer based on their profile and current context, the system avoids sending excessive or irrelevant notifications
Data Source
AI summary
A system and/or method may be provided to notify a user of incentives offered by various funding sources based on the user's location. In particular, incentives offered by various funding sources at various merchant locations are determined. The user's location and movements are monitored. When the user approaches or is near a merchant location where a funding source offers incentives, a notification maybe generated and presented to the user to notify or remind the user of the incentives offered at the merchant location. The notification may include description of the incentives and directions on how to obtain the incentives.