Location-Based Service Agent Selection for Speech Input
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Users face difficulties in selecting the appropriate service providing agent without knowing its name, especially when using speech input, as existing systems require exact input for service selection.
Innovation Solution
A device and method that utilize location information to execute a service providing agent, receiving speech input, and generating a response message using a trained AI algorithm, allowing for contextually appropriate responses without requiring users to know the agent's name.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users input speech to select a service providing agent, then the user can access services, but the user must know the exact name of the agent to select it
Solution Approach 1:
The patent introduces location information as an intermediary element that mediates between the user and the service providing agent. Instead of requiring direct knowledge of agent names, the system uses the user's location data to automatically identify and select the appropriate service providing agent for that location, thus resolving the contradiction between ease of operation and user knowledge requirements
Solution Approach 2:
The system enables self-service by automatically selecting the service providing agent based on location information without requiring user intervention for agent selection. The system autonomously matches the user's location with the appropriate service agent, eliminating the need for users to manually search or know agent names
2Reliability
If the system requires exact input for service selection, then service accuracy is maintained, but user convenience deteriorates
Solution Approach 1:
The patent changes the selection parameter from requiring exact agent name input to using location information. This parameter change maintains reliability by ensuring the correct agent is selected through location matching, while simultaneously improving ease of operation as users only need to provide their location rather than remember specific agent names
3Adaptability or versatility
If multiple service providing agents are available, then service variety increases, but selection complexity increases
Solution Approach 1:
Location information serves as an intermediary that simplifies the selection process among multiple service providing agents. Instead of presenting users with a complex list of agents to choose from, the system uses location data to automatically identify the relevant agent, thus maintaining service variety while reducing selection complexity
Solution Approach 2:
The patent segments the service providing agent selection process by location zones. Each location is associated with a specific service providing agent, creating segmented regions where users automatically receive services appropriate to their location without needing to navigate through multiple agent options
Data Source
AI summary
A method, performed by a device, of providing a response message to a user input includes obtaining location information of the device; executing a service providing agent corresponding to the location information; receiving a speech input from a user; generating the response message based on the received speech input, the response message being related to a service provided by the executed service providing agent; and displaying the generated response message, wherein the executed service providing agent generates the response message using a model trained using an artificial intelligence (AI) algorithm, the trained model being one from among a plurality of trained models each corresponding to a respective service from among a plurality of services provided by a respective service providing agent from among a plurality of service providing agents, and wherein the trained model corresponds to the executed service providing agent.