Location-Based Service Identification via Wireless Code Scanning
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Solution Overview
Problem
Existing location-based services systems for mobile devices lack efficiency in identifying and initiating available services at specific locations, leading to increased wait times and complexity in service execution.
Innovation Solution
A system that includes a mobile application, a location-specific computing device using location-based wireless communication to transmit codes, a machine-readable element for providing location information, and a server with a services management framework to map ordered services to available services, allowing users to scan and initiate services seamlessly.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If location-based services systems manually identify and initiate services at specific locations, then service execution can be controlled, but wait times increase and service execution efficiency decreases
Solution Approach 1:
The system performs preliminary actions by having users pre-order services through the mobile application before arriving at the location. The services management framework pre-processes service requests and prepares them for execution. When users arrive, the location-specific computing device automatically matches them with available services, eliminating manual identification steps and reducing wait times.
2Productivity
If the system automates authentication and service selection, then service execution efficiency improves, but system complexity increases
Solution Approach 1:
The services management framework acts as an intermediary between the mobile application, location-specific computing device, and service execution systems. It handles the complex tasks of mapping ordered services to available services, determining service availability, and coordinating authentication automatically. This centralizes complexity in a dedicated component while keeping the user interface simple.
3Speed
If the system uses location-based wireless communication to transmit service codes, then service identification speed increases, but network traffic increases
Solution Approach 1:
The system uses location-based wireless communication (such as Bluetooth Low Energy) to transmit service codes only between devices in close proximity - specifically between the location-specific computing device and the user's mobile application. This localized communication enables fast service identification without generating excessive network traffic, as data is exchanged only when physically near each other rather than over wide-area networks.
Data Source
AI summary
Described in detail herein are methods and systems to identify available location-based services using a mobile application on a mobile computing device. The mobile application receives a code from a location-specific computing device and uses the code to identify available types of services supported at the location of the location-specific computing device. A services management framework determines what ordered services are available at the location. A user uses the mobile computing device to scan a machine-readable element at the location to initiate performance of at least one of the available ordered services.