Locker Bank Tracing Module for Integrated Error Diagnosis
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Existing electronic locker bank systems require separate installations and non-integrated applications for carriers and retailers, leading to operational inefficiencies and loss of control over error management by service providers.
Innovation Solution
A locker bank system with a mobile application integrating a locker development kit and a tracing module that captures logs, events, and exceptions, allowing for centralized error analysis and optimized interaction with electronic locker banks.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If separate locker bank applications are integrated within service provider applications (logistic or retailer applications), then operational efficiency improves and user experience is enhanced, but the service provider loses control over error management and error analysis becomes difficult
Solution Approach 1:
The patent introduces a tracing module as an intermediary component within the integrated application that captures logs, events, and exceptions. This mediator allows the locker bank functionality to operate seamlessly within the service provider's application while simultaneously collecting diagnostic data that enables error analysis and management, thus resolving the contradiction between integration benefits and error control.
2Reliability
If separate locker bank applications are used, then error analysis and control are maintained, but operational efficiency decreases and user experience is degraded due to multiple application installations and scans
Solution Approach 1:
The patent combines the locker bank application functionality with the service provider's existing application into a single integrated application. The tracing module is embedded within this unified application, allowing error analysis capabilities to be maintained while eliminating the need for separate application installations and multiple scans, thus improving operational efficiency without sacrificing error analysis capability.
3Adaptability or versatility
If separate locker bank applications are required, then application functionality is preserved, but device complexity increases and ease of operation decreases
Solution Approach 1:
The patent creates a universal integrated application that combines both the service provider's application functionality and the locker bank application functionality. The tracing module enables this unified application to perform multiple functions (service provider operations and locker bank operations) within a single interface, eliminating the need for users to install and switch between separate applications, thus improving ease of operation while preserving full functionality.
Data Source
AI summary
A locker bank system for item deposit and collection includes: an electronic locker bank integrating a controller system to manage a compartment equipped with an electronically controlled door to secure temporary storage of items and communicating with a mobile device via a short-distance communication network, and a locker banks server communicating with the mobile device via a long-distance communication network A mobile application integrates a locker development kit, packaging components to allow the mobile device to interact with the electronic locker bank and a tracing module, an event, or an exception and to transfer the same via long-distance communication network to a data tracing server. Logs are continuously collected by the tracing module and are transferred to the data tracing server and chronologically compiled. This compilation is used for analysing problems reported by users or problems identified based on the events reporting or the exceptions reporting.