Locker Unlock Control Based on Mandatory Content Viewing

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Solution Overview

Problem

Existing locker unlocking methods do not ensure that users have watched or listened to associated content before unlocking, leading to potential misuse or lack of awareness about stored article precautions.

Innovation Solution

A control device that forbids locker unlocking unless the user has watched or listened to the associated content, using a system that includes a control device, mobile terminal, and locker with mechanisms for content delivery and authentication.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If the locker is unlocked upon simple receipt of an answer to a questionnaire, then the ease of operation is improved, but the reliability of ensuring user awareness of article precautions deteriorates

Engineering Contradiction:
Improveease of unlockingVSAvoiduser awareness of precautions
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The system requires users to complete content viewing (watching or listening) before the locker can be unlocked. This preliminary action ensures that users are informed about article precautions before accessing the stored items, thereby improving reliability of user awareness while maintaining ease of operation through automated content delivery and tracking

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements feedback mechanisms by tracking whether users have watched or listened to the associated content. The locker control device receives information about user content consumption and uses this feedback to determine whether to permit unlocking, ensuring that users are properly informed before accessing articles

Inventive Principle:
Principle #23Feedback

2Reliability

If content viewing is required before unlocking, then the reliability of ensuring user awareness is improved, but the ease of operation deteriorates due to additional steps

Engineering Contradiction:
Improveuser awareness of precautionsVSAvoidease of unlocking
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system allows users to choose their own method of consuming content (watching video or listening to audio), providing flexibility and self-service. The automated tracking and verification processes occur without requiring user intervention beyond the initial content consumption choice, thereby maintaining ease of operation while ensuring reliability

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system supports multiple content consumption modes (video watching and audio listening) to accommodate different user preferences and situations. This multi-functionality ensures that the reliability requirement can be met through various means, making the overall process more adaptable and user-friendly

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS11995928B2Control device, system, and method
Publication Date: 2024.05.28 RAKUTEN GROUP INC
  • US11995928B2 patent drawing
  • US11995928B2 patent drawing
  • US11995928B2 patent drawing

AI summary

A control device (100) controls a locker that includes a storage unit that stores an article. Additionally, the control device (100) includes a forbidder (160) that forbids unlocking of the storage unit in at least one of a case in which content associated with the article has not been watched, a case in which the content has not been listened to, or a case in which the content has neither been watched nor listened to by a user that performs an operation for unlocking the storage unit.