Smartphone Lockscreen Incentive System for Call Engagement
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Solution Overview
Problem
Current mobile devices have generic contact management systems that do not allow for rich, personalized interactions upon contact events, requiring significant user effort to play custom content like ringtones and videos, which often go stale without regular updates.
Innovation Solution
A system that uses a computer-to-computer interface with natural language processing and metadata matching to facilitate the association of hash tags with messages, enabling sender-controlled contact media content to be played on the recipient's device during contact events, such as calls or texts, using voice and data layer transmission mediums.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If generic contact management systems are used, then device complexity is reduced, but user interaction personalization is limited
Solution Approach 1:
The system segments contact management into multiple layers: basic contact information storage, personalized content association, and automated content delivery. Each layer operates independently, allowing personalization features to be added without complicating the core contact management system.
Solution Approach 2:
An intermediary content management system is introduced between the contact list and the communication functions. This intermediary layer handles personalized content selection and delivery, shielding users from system complexity while enabling rich personalization.
2Adaptability or versatility
If users manually select and update custom content, then content personalization is achieved, but user effort and time consumption increase
Solution Approach 1:
The system enables self-service content management by automatically selecting and delivering personalized content based on contact information and user profiles. The system monitors and updates content without requiring manual user intervention, maintaining freshness while minimizing user effort.
Solution Approach 2:
Personalized content is pre-configured and stored in association with contact information. When a contact event occurs, the system automatically retrieves and delivers the appropriate pre-prepared content, eliminating the need for real-time user selection and updates.
3Adaptability or versatility
If rich personalized content is played during contact events, then user interaction quality improves, but device resource consumption increases
Solution Approach 1:
The system implements partial personalization by selectively applying personalized content to different contact events based on importance, user preferences, and resource availability. Not all contacts receive full personalized treatment, optimizing energy consumption while maintaining interaction quality for significant contacts.
Solution Approach 2:
Different levels of personalization are applied to different contacts and contact events based on local conditions such as contact importance, relationship type, and current device state. This allows rich personalized content to be used where appropriate while conserving energy for routine interactions.
4Productivity
If automated content delivery systems are implemented, then content freshness is maintained, but system complexity increases
Solution Approach 1:
The automated content delivery functionality is merged with existing contact management and messaging applications. By integrating content automation into already-present system components, the patent avoids adding separate complex automation infrastructure while still achieving automated content freshness.
Data Source
AI summary
Conditionally connecting a smart phone to an incoming call based on user interaction with an incentive offer associated with the call that is presented in an incoming call display on a lockscreen of the smart phone. A dialer controlling the incoming call display accesses the incentive offer through a visual portion of a Sender Controlled Media data structure. The dialer can adjust the incentive offer based on user interaction with the incoming call display.


