Unified Log Management Across Network Segments

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Solution Overview

Problem

Managing log information for workflow jobs executed in different environments, such as on-premises and cloud environments, requires a mechanism to uniquely identify job log information, which is challenging due to the need for secure communication across firewalls and different networks.

Innovation Solution

An information processing system with a first and second information processing apparatus on separate networks, where the first apparatus issues unique identification information for jobs and generates log information, adding it to the logs before storage, allowing for unified management of on-premises and cloud workflow jobs through a log information management unit.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If log information from multiple networks is collected in a cloud environment, then unified management capability is improved, but the ability to uniquely identify job log information deteriorates

Engineering Contradiction:
Improveunified management capabilityVSAvoidunique identification capability
Core Design Contradiction:
Adaptability or versatilityVSLoss of information

Solution Approach 1:

The system segments the identification space by network environment. The log information management unit issues different types of identification information (first identification information for on-premises networks, second identification information for cloud networks) to uniquely identify job log information from different network environments. This segmentation prevents identification conflicts while enabling unified management.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The log information management unit acts as an intermediary that receives job log information from multiple information processing apparatus across different networks, issues appropriate identification information, and manages the unified log database. This intermediary coordinates the identification process between diverse network environments.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Loss of information

If identification information is issued separately for different jobs, then unique identification capability is improved, but system complexity increases

Engineering Contradiction:
Improveunique identification capabilityVSAvoidsystem complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The log information management unit provides universal identification services for all job log information regardless of network origin. It implements a multi-functionality that handles both first identification information for on-premises networks and second identification information for cloud networks through a single unified management interface, reducing overall system complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10795628B2Information processing system, information processing apparatus, and log information management method
Publication Date: 2020.10.06 RICOH CO LTD
  • US10795628B2 patent drawing
  • US10795628B2 patent drawing
  • US10795628B2 patent drawing

AI summary

There is provision of an information processing system including a first information processing apparatus on a first network and a second information processing apparatus on a second network different from the first network. The first and second information processing apparatuses are configured to perform a first job and a second job respectively. The first information processing apparatus is configured to issue unique identification information to a job that has issued an identification information issuance request. The first information processing apparatus adds first identification information to log information of the first job, and stores the log information to which the first identification information is added. The second information processing apparatus adds second identification information to log information of the second job, and transmits the log information to which the second identification information is added to the first information processing apparatus.