Log Sanitizer for Secure Communication Platform Metadata

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Solution Overview

Problem

Communication platforms face challenges in debugging and identifying errors due to the complexity of internal and external communication resources, and exposing platform logs can pose security vulnerabilities.

Innovation Solution

A system and method for providing sanitized platform metadata that includes a multitenant platform system, internal log storage, a log sanitizer, and an exposed log interface, which cleans, organizes, and synthesizes event logs and resource metadata for secure external consumption.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If platform logs are exposed for debugging and analytics, then operational insights are improved, but security vulnerabilities increase

Engineering Contradiction:
Improveoperational insightsVSAvoidsecurity vulnerabilities
Core Design Contradiction:
Loss of informationVSObject-affected harmful factors

Solution Approach 1:

The patent introduces a log sanitizer as an intermediary component between the internal logging system and external access. This mediator processes raw logs, removes sensitive information through sanitization rules, and presents cleaned data to external entities. The sanitizer acts as a buffer that enables information sharing while protecting the underlying system from security risks.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent extracts and removes sensitive information from logs through systematic sanitization. The log sanitizer identifies and extracts personally identifiable information (PII), confidential data, and other sensitive elements from raw logs, separating them from the useful operational data. This extraction process retains debugging and analytics value while eliminating security risks.

Inventive Principle:
Principle #2Taking out (Extraction)

2Difficulty of detecting and measuring

If detailed internal logs are provided for debugging, then error identification is improved, but system complexity increases

Engineering Contradiction:
Improveerror identificationVSAvoidsystem complexity
Core Design Contradiction:
Difficulty of detecting and measuringVSDevice complexity

Solution Approach 1:

The patent segments the logging system into distinct functional components: internal log generation, log sanitization processing, and external log delivery. This segmentation allows each component to operate independently with specific responsibilities, reducing overall system complexity while maintaining detailed logging capabilities. The log sanitizer is further segmented into multiple processing stages for different types of sensitive information.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent applies preliminary sanitization processing to logs before they are made available externally. By pre-processing logs to remove sensitive information and organize data in advance, the system reduces the complexity of real-time processing and simplifies external access. The log sanitizer prepares logs in advance with appropriate filtering and formatting applied.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS20250055776A1System and method for providing communication platform metadata
Publication Date: 2025.02.13 TWILIO INC
  • US20250055776A1 patent drawing
  • US20250055776A1 patent drawing
  • US20250055776A1 patent drawing

AI summary

A system and method that includes executing communication processes in an application platform, which comprises on behalf of outside entities, negotiating communications between a set of internal resources and at least one external resource using at least a first communication protocol and a second protocol; capturing internal log information during execution of the application platform; receiving a request to access log information by an outside entity; synthesizing the internal log information of the first protocol and at least a second protocol into a unified communication report; and transmitting the unified communication report.