Login Access Codes for Secure Hospitality Content Handoff
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Solution Overview
Problem
Users are disinclined to provide login information to hospitality providers for accessing content and user preferences on personal devices due to security and privacy concerns, preventing seamless content consumption across fixed and personal devices.
Innovation Solution
A system comprising a fixed device, an account management system server, and a property management system server facilitates access to content and user preferences using a personal user device without requiring login information, through the use of user access codes verified by the account management system server.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users provide login information to access content and preferences on personal devices, then access functionality is enabled, but security and privacy concerns arise
Solution Approach 1:
The patent introduces a hospitality provider server as an intermediary that mediates between the user's personal device and the content management system. The server receives authentication credentials from the user, verifies them against the PMS, and then facilitates access to content and preferences without requiring the user to directly share login information with the hospitality provider's systems. This intermediary role resolves the contradiction by enabling access functionality while protecting user security and privacy.
2Object-affected harmful factors
If users access content on personal devices without login information, then security and privacy are maintained, but access to content and user preferences is prevented
Solution Approach 1:
The system performs preliminary authentication actions during the check-in process. The user's credentials are verified against the PMS in advance, and their content preferences and permissions are pre-configured on the hospitality provider server. This preliminary action enables subsequent access to content and preferences on personal devices without requiring the user to provide login information at the time of access, thus maintaining both security and ease of operation.
3Reliability
If traditional login systems are used, then user identification and content control are achieved, but user convenience and seamless access are reduced
Solution Approach 1:
The patent replaces the traditional mechanical login system (where users manually enter credentials on each device) with an automated electronic authentication system. The hospitality provider server automatically verifies user credentials against the PMS and manages content delivery based on pre-established permissions. This substitution maintains reliable user identification and content control while significantly improving user convenience by eliminating the need for manual login processes on personal devices.
Data Source
AI summary
A system includes a fixed device, an account management system (“AMS”) server, a property management system (“PMS”) server, a personal user device, and a content server. The PMS server associate the fixed device with a given user. The fixed device, when executing computer instructions for a presence application, perform presence operations including receiving a 1st user code from the PMS server, receiving a 1st user access code from the AMS server, and communicating the 1st user access code as a 2nd user access code to the PUD. The AMS servers uses the 2nd user access code to verify the PUD can access data stored by the AMS server and the content server uses the 2nd user access code to validate a request, from the PUD, to receive content from the content server. Processes, devices, computer readable mediums are also described.