Data Processing System Using Login History for Service Routing

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Solution Overview

Problem

Current data processing systems face challenges in automatically determining the appropriate processing for electronic data received from various sources due to diverse data formats and lack of historical user data, leading to inefficient data handling and processing.

Innovation Solution

An apparatus utilizing login information and historical data stored in a knowledge database to determine the type of processing for electronic data, by matching data characteristics with service provider categories and sub-categories, and updating these categories for improved data transmission and processing.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If data processing systems use multiple specialized software applications to handle diverse data formats, then data processing capability is improved, but system complexity increases

Engineering Contradiction:
Improvedata processing capabilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent segments the data processing system into a universal processor and multiple specialized applications. The universal processor handles common tasks like authentication and historical data retrieval, while specialized applications handle format-specific processing. This segmentation allows the system to maintain high adaptability through specialized apps while reducing overall complexity by centralizing common functions.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent implements a universal processor that can handle multiple data types and formats through a single interface. This universal processor authenticates users, retrieves historical data, and routes to appropriate specialized applications, eliminating the need for separate processing systems for each data type and thereby reducing system complexity while maintaining versatility.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Measurement precision

If the system selects specialized applications based on data format and file extension, then processing accuracy is improved, but processing time increases

Engineering Contradiction:
Improveprocessing accuracyVSAvoidprocessing time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The patent performs preliminary authentication and historical data retrieval before routing to specialized applications. By pre-determining user credentials and historical context in advance, the system reduces the time needed during the actual data processing phase, as the routing decision can be made more quickly based on pre-fetched information.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The universal processor acts as an intermediary between the data input and specialized applications. It handles the initial processing steps, authenticates users, retrieves historical data, and makes routing decisions, thereby mediating the interaction between diverse data formats and specialized apps to reduce overall processing time while maintaining accuracy.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Measurement precision

If the system uses login information and historical data to determine processing services, then data routing accuracy is improved, but information processing complexity increases

Engineering Contradiction:
Improvedata routing accuracyVSAvoidinformation processing complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent segments information processing into distinct modules: authentication module for login verification, historical data retrieval module for past data access, and routing module for service determination. This segmentation allows each module to handle specific complexity independently, improving overall routing accuracy while managing complexity through modular design.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system uses automated authentication and historical data retrieval to determine processing services without manual intervention. The universal processor automatically verifies credentials, fetches historical data, and routes to appropriate applications based on pre-established patterns, reducing the complexity of manual information processing while improving routing accuracy through consistent automated decision-making.

Inventive Principle:
Principle #25Self-service

Data Source

PatentEP3217282B1System for using login information and historical data to determine processing for data received from various data sources
Publication Date: 2022.10.12 RICOH CO LTD
  • EP3217282B1 patent drawingFigure 1A
  • EP3217282B1 patent drawingFigure 1B
  • EP3217282B1 patent drawingFigure 1C

AI summary

In an embodiment, upon receiving access credentials from a first entity, first information about the first entity is retrieved and used to determine a first service and a first service category of the first service provided by a first service provider to the first entity in the past. Based on the first service category, one or more first sub-categories associated with the first service are determined. Upon determining electronic data characteristics of received electronic data, it also is determined whether any of the electronic data characteristics matches one or more first sub-category characteristics of any of the one or more first sub-categories associated with the first service. If so, based on, at least in part, the electronic data, an updated first sub-category for the first sub-category associated with the first service is generated and transmitted to the first service provider for processing.