Longevity-Based User Guidance with Machine-Learned Review Filtering

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Solution Overview

Problem

Consumers face challenges in making informed purchasing decisions due to incomplete information and unreliable user reviews, as they often rely on their own knowledge or experience, and reviews may not be relevant to the product's longevity.

Innovation Solution

A machine-learning-based system that captures item level features and user nodes to train a node index model, generating a node index score for determining user guidance and declining transactions based on longevity, using supervised or semi-supervised learning to associate item features with user reviews.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If consumers access all user reviews for a product, then they can gather more information for purchasing decisions, but they will spend excessive time and cannot ensure review relevance

Engineering Contradiction:
Improveinformation completenessVSAvoidtime for reviewing
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The system extracts and filters only the most relevant user reviews based on machine-learning analysis of longevity criteria. Instead of presenting all reviews, the system extracts and prioritizes those that are most relevant to the product's expected lifespan and durability, thereby reducing the time consumers need to spend reviewing while maintaining information quality.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The machine-learning model acts as an intermediary between the consumer and the full set of user reviews. It processes the reviews through trained algorithms that consider longevity factors, and presents only the filtered and prioritized reviews to the consumer, saving time while ensuring relevance.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of operation

If consumers rely on their own knowledge and experience, then they can make purchasing decisions without external information, but they may not have complete or accurate information

Engineering Contradiction:
Improvedecision-making simplicityVSAvoidinformation completeness
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The system provides automated, personalized review filtering and prioritization that serves the consumer's information needs without requiring manual analysis. The machine-learning model automatically processes reviews based on longevity criteria, presenting tailored information that complements the consumer's existing knowledge while filling in gaps.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system incorporates feedback mechanisms where user reviews and product performance data continuously refine the machine-learning model's understanding of longevity criteria. This feedback loop ensures the system increasingly accurately identifies relevant reviews, providing more reliable information to consumers over time.

Inventive Principle:
Principle #23Feedback

3Reliability

If the system collects and processes extensive user review data, then it can improve the accuracy of longevity-based guidance, but it increases system complexity and data processing requirements

Engineering Contradiction:
Improveguidance accuracyVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system focuses on changing and optimizing specific parameters related to longevity criteria rather than processing all possible review attributes. By concentrating on key longevity-related parameters (durability, lifespan, reliability metrics), the system achieves high guidance accuracy without requiring complex processing of every possible review detail.

Inventive Principle:
Principle #35Parameter changes

Solution Approach 2:

The system segments the review processing task into distinct stages: data collection, machine-learning analysis based on longevity criteria, and prioritization. This segmentation allows the system to handle large volumes of review data through automated processing while maintaining manageable complexity in each individual stage.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS20250245545A1Systems and methods for determining user guidance based on longevity
Publication Date: 2025.07.31 CAPITAL ONE SERVICES LLC
  • US20250245545A1 patent drawing
  • US20250245545A1 patent drawing
  • US20250245545A1 patent drawing

AI summary

A plurality of first item level features may be captured from a plurality of first terminal processes. A first item identifier may be determined and a trigger condition for a criteria associated with the first item identifier may be determined. A request for a user node associated with the first item identifier may be generated in response to the trigger condition. The user node may be captured. The plurality of item level features and the user node may be provided to a node index machine-learning algorithm as training data, the algorithm configured to train a node index machine-learning model configured to generate or update a node index associated with the first item identifier. A plurality of second item level features may be captured from a second terminal process and may be provided to the machine-learning model, receiving an output from the machine-learning model in response.