Loss-Triggered Bonus Control for Player Volatility Preferences
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Solution Overview
Problem
Existing player-tracking systems in casinos do not differentiate between winning and losing players, leading to unsatisfactory gaming experiences and reduced player retention, especially for new players experiencing long losing streaks, and do not account for individual player volatility preferences.
Innovation Solution
A system comprising a bonus controller and a machine interface device that tracks player wins and losses during gameplay, enabling targeted bonus awards based on individual player volatility preferences and loss thresholds, separate from traditional player-tracking systems.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Device complexity
If traditional player-tracking systems track only coin-in and coin-out amounts, then the system complexity is reduced, but the ability to provide targeted bonuses to losing players is lost
Solution Approach 1:
The player-tracking system is segmented into multiple tracking dimensions: traditional coin-in/coin-out tracking plus new win/loss streak tracking. This allows the system to maintain basic functionality while adding sophisticated bonus eligibility determination without requiring a complete system redesign.
Solution Approach 2:
The system introduces an intermediary layer of processing that analyzes win/loss streaks and volatility preferences as intermediate data between raw gameplay results and final bonus decisions. This intermediary analysis enables targeted bonuses without directly complicating the core tracking infrastructure.
2Device complexity
If all players are grouped together by amounts wagered, then the marketing benefits are simplified to award, but the player satisfaction is reduced due to lack of individualization
Solution Approach 1:
Instead of uniform treatment for all players at a wagering level, the system applies local quality by differentiating players based on their win/loss streaks and volatility preferences. Players with similar wagering levels but different streak histories receive different bonus treatments, improving satisfaction while maintaining manageable marketing structures.
Solution Approach 2:
The marketing benefit structure becomes dynamic rather than static. Bonus eligibility and amounts adjust based on real-time player performance metrics like win/loss streaks and volatility preferences, allowing the system to adapt to individual player needs while maintaining overall marketing simplicity.
3Duration of action of stationary object
If the casino provides marketing benefits to all players at a wagering level, then the player retention is improved, but the casino profitability is reduced due to wasting resources on winning players
Solution Approach 1:
The system implements feedback mechanisms that continuously monitor player win/loss streaks and volatility preferences. This feedback enables the casino to adjust marketing benefit allocation in real-time, providing rewards to losing players who need retention incentives while avoiding waste on already-satisfied winning players.
Solution Approach 2:
The marketing benefit parameters (amounts, types, frequencies) are changed dynamically based on player performance parameters. By adjusting benefits according to win/loss streaks and volatility preferences, the system optimizes the balance between player retention and casino profitability, allocating resources efficiently to players most likely to return.
4Ease of manufacture
If new players receive standard welcome bonuses, then the onboarding process is simplified, but the player retention is reduced due to unsatisfactory gaming experiences during losing streaks
Solution Approach 1:
The system performs preliminary analysis of player volatility preferences and win/loss streaks before awarding welcome bonuses. By pre-determining appropriate bonus structures based on individual player characteristics and initial play patterns, the system simplifies the onboarding process while ensuring personalized bonuses that improve new player retention.
Data Source
AI summary
Embodiments of the present invention are directed to methods and systems in which a player's wagers accrue in a pool that can be awarded to the player as a bonus as a function of a defined loss threshold on an electronic gaming machine. The volatility of the bonus awards is adjustable.


