MaaS Vehicle Passenger Identification Using Directional Cues
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Solution Overview
Problem
In dense urban areas with high concentrations of pedestrians, current Mobility as a Service (MaaS) systems face challenges in accurately identifying the correct service requestor for pickup, leading to confusion and incorrect passenger selection by service providers.
Innovation Solution
A system that uses a unified gateway to determine the distance and approaching direction of the service requestor's mobile device, providing audio or visual cues within the vehicle to ensure correct passenger identification and pickup.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If the service provider waits at the pickup location without additional identification tools, then the service provider can arrive on time, but the service provider cannot accurately identify the correct service requestor among multiple pedestrians
Solution Approach 1:
The patent introduces a mobile device as an intermediary carrier that holds the service requestor's identity information. The service provider's mobile device communicates with the service requestor's mobile device to verify identity, rather than requiring complex physical identification tools at the pickup location. This resolves the contradiction by using a simple communication-based verification system.
Solution Approach 2:
The system implements feedback by having the service provider's mobile device receive confirmation that the correct service requestor is present through communication with the service requestor's mobile device. This feedback loop ensures accurate identification without requiring complex physical identification mechanisms.
2Loss of information
If the service provider uses basic location-based pickup without directional information, then the system remains simple, but the service provider cannot determine which direction the service requestor is approaching from
Solution Approach 1:
The patent adds a directional dimension to the basic location-based pickup system. By determining the approaching direction of the service requestor's mobile device relative to the service provider's vehicle, the system provides spatial orientation information without significantly complicating the operation. This resolves the contradiction by enriching the location data with directional context.
3Loss of information
If no real-time location tracking is implemented, then the system remains simple, but the distance between the service requestor and vehicle cannot be determined
Solution Approach 1:
The service requestor's mobile device and the service provider's mobile device automatically exchange location information and calculate distance without requiring manual intervention or complex data processing infrastructure. The system uses the existing capabilities of mobile devices to self-determine distance, resolving the contradiction by leveraging the devices' inherent functionality.
Data Source
AI summary
In a perspective of a service provider within a MaaS vehicle, a service provider mobile device may determine a distance and approaching direction of the service requestor mobile device. The service provider mobile device may determine the distance and the approaching direction through GPS coordinates using a unified gateway or through a more direct communication. The MaaS vehicle via the service provider mobile device may provide information regarding the distance and the approaching direction of the service requestor mobile device. This information may be in the form of audio and/or visual cues.