Machine Fault Data Transmission With Operator-Triggered Service Reporting
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Industrial systems often require maintenance and repairs, but the employees responsible for them lack the necessary technical know-how, leading to communication issues and inefficiencies when reporting errors or requesting services from the original manufacturer or maintenance company, which can result in misunderstandings and increased costs.
Innovation Solution
A method for transmitting machine information from industrial plants to service facilities, involving data recording, storage, error detection, and transmission to a remote service facility, allowing for efficient communication of errors and solutions, while maintaining control over data transmission and utilizing a data transmission device with independent energy supply and user interface for error display.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of time
If machine data is continuously transmitted to service facility, then service response time is improved, but data security and operator control are worsened
Solution Approach 1:
The patent introduces a data transmission device as an intermediary between the industrial plant and service facility. This device automatically compiles machine data, generates error codes, and transmits only relevant information when errors occur, rather than continuous transmission. This resolves the contradiction by maintaining data security and operator control while ensuring timely service response through automated error detection and selective transmission.
2Loss of information
If operators manually describe errors to manufacturer, then communication control is improved, but time consumption and misunderstanding risk are worsened
Solution Approach 1:
The patent replaces the manual mechanical process of operators describing errors with an automated electronic system. The data transmission device automatically detects machine errors, compiles relevant data, generates standardized error codes, and transmits them to the service facility. This eliminates communication misunderstandings and significantly reduces the time required for error reporting while maintaining operator control through the trigger mechanism.
3Loss of information
If full machine transparency via network is implemented, then data accessibility is improved, but data control and security are worsened
Solution Approach 1:
The patent extracts only the necessary and relevant machine data for maintenance purposes, rather than providing full machine transparency. The data transmission device selectively compiles and transmits specific error-related information and machine data to the service facility, maintaining data control and security while ensuring adequate accessibility for maintenance needs.
4Productivity
If automated error detection is implemented, then service efficiency is improved, but device complexity is worsened
Solution Approach 1:
The data transmission device is designed as a multi-functional universal device that combines data recording, error detection, data compilation, error code generation, and automated transmission capabilities. By integrating multiple functions into a single device, the patent achieves high service efficiency without proportionally increasing system complexity, as the same device handles multiple tasks in the maintenance workflow.
Data Source
AI summary
A method for transmitting machine information from an industrial plant, comprising the following steps: a) recording machine information over a defined recording period, b) transmitting the machine information as machine data to a data transmission device, c) storing the machine data on a memory device, d) continuously comparing the transmitted machine data with stored reference machine data and detecting a machine fault if the machine data is outside a defined range, e) generating an error code for the detected machine fault, f) assigning the error code to the determined machine data, g) displaying the machine data or the error code on a screen.h) Transmitting the fault code and machine data to a service facility by actuating a trigger of the data transmission device and the data transmission device for use in the procedure.