Mail Format Confirmation for Maintenance Email Validation

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Solution Overview

Problem

Current image forming apparatuses lack an efficient method to confirm whether maintenance emails reporting device information are in a specific format processable by the device-information accumulation system, requiring manual intervention and potential errors.

Innovation Solution

A mail-format confirmation system with a mail-format confirmation unit that analyzes maintenance emails to determine if they are in a specific format, such as text or HTML, and verify the inclusion of required reports, automating the confirmation process and eliminating the need for manual verification.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If manual verification of maintenance email formats is performed, then format accuracy can be confirmed, but time consumption and operational complexity increase

Engineering Contradiction:
Improveformat verification accuracyVSAvoidverification time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system performs self-verification by automatically checking maintenance email formats against predefined specifications without requiring manual intervention. The mail-format confirmation unit autonomously validates email structures, attachments, and content formats, eliminating the need for human operators to manually verify each email while maintaining high accuracy standards.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces manual mechanical verification processes with automated electronic validation. Instead of human operators manually checking email formats, the system uses automated mail-format confirmation units that electronically validate email structures, parse attachments, and verify content formats programmatically, significantly reducing verification time while maintaining precision.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Productivity

If automated format confirmation is implemented, then processing efficiency increases, but system complexity increases

Engineering Contradiction:
Improveemail processing efficiencyVSAvoidconfirmation system complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The automated confirmation system is divided into distinct functional modules: a mail-format confirmation unit that validates email structures, an attachment verification component that checks file formats and types, and a result notification system that communicates validation outcomes. This segmentation allows each component to perform its specific function independently, improving overall processing efficiency while managing system complexity through modular design.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The mail-format confirmation unit is designed to handle multiple email formats and attachment types universally, rather than requiring separate verification processes for each format. The system can validate various email structures, text formats, and attachment types through a single integrated mechanism, increasing productivity while avoiding the complexity of multiple specialized systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Reliability

If comprehensive format validation is performed, then data quality improves, but processing time increases

Engineering Contradiction:
Improvedevice information reliabilityVSAvoidvalidation processing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system performs preliminary format validation checks immediately upon receiving maintenance emails, before proceeding to detailed content analysis. The mail-format confirmation unit quickly verifies basic email structure, required fields, and attachment presence upfront, filtering out clearly invalid emails early in the process. This preliminary action ensures data quality through comprehensive validation while minimizing processing time by avoiding detailed analysis of obviously invalid emails.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS10671978B2Mail-format confirmation system and recording medium
Publication Date: 2020.06.02 KYOCERA DOCUMENT SOLUTIONS INC
  • US10671978B2 patent drawing
  • US10671978B2 patent drawing
  • US10671978B2 patent drawing

AI summary

A mail-format confirmation system includes a mail-format confirming unit that executes a confirmation as to whether format of a maintenance mail, as an e-mail for reporting device information about an electronic device, is a specific format processable by a device-information accumulation system. The device-information accumulation system obtains and accumulates the device information from the maintenance mail.