Mail-to-IM Discussion Group Creation for Cross-Server Information Exchange

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Solution Overview

Problem

In communication technologies, the surge of information in mail and instant messaging servers during long communication periods reduces processing efficiency, failing to meet user office requirements.

Innovation Solution

Implementing a cooperative work between mail and instant messaging servers to create and manage discussion groups, enabling seamless information exchange and integration across platforms.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If mail and instant messaging servers operate independently to provide communication services, then service functionality is complete, but information volume surges and processing efficiency decreases during long communication periods

Engineering Contradiction:
Improveprocessing efficiencyVSAvoidinformation volume
Core Design Contradiction:
ProductivityVSQuantity of substance

Solution Approach 1:

The patent merges mail server and instant messaging server into an integrated communication system. The server can switch between mail mode and instant messaging mode, allowing unified processing of different communication types. This integration reduces information volume surge by consolidating handling mechanisms and improves processing efficiency through shared resources and coordinated operation.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The communication server is designed with multi-functionality, capable of performing both mail processing and instant messaging functions. The server includes a mode switching mechanism that allows it to adapt between different communication modes based on operational requirements, making a single server system versatile enough to handle diverse communication tasks efficiently.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Productivity

If separate mail server and instant messaging server are used, then specialized processing is achieved, but system complexity increases and coordination becomes difficult

Engineering Contradiction:
Improvecommunication processing efficiencyVSAvoidsystem structure complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent combines multiple communication server functions into a single integrated server system. The server includes a mode switching module that coordinates between mail and instant messaging operations, reducing the number of separate systems needed while maintaining specialized processing capabilities through software-based mode switching rather than physical separation.

Inventive Principle:
Principle #5Merging (Combining)

3Productivity

If information is stored and processed in separate servers, then data security is maintained, but information exchange and integration between platforms becomes inefficient

Engineering Contradiction:
Improveinformation exchange efficiencyVSAvoidinformation integration completeness
Core Design Contradiction:
ProductivityVSLoss of information

Solution Approach 1:

The patent merges information storage and processing into a unified server system with mode switching capability. This allows seamless information exchange between mail and instant messaging functions since they operate within the same system boundary, eliminating information loss that would occur during cross-server transfers while maintaining security through centralized control.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentEP4132025B1Information interaction method and apparatus, server, system and storage medium
Publication Date: 2025.08.06 DOUYIN VISION CO LTD
  • EP4132025B1 patent drawingFigure 1~2
  • EP4132025B1 patent drawingFigure 3~4
  • EP4132025B1 patent drawingFigure 5~7

AI summary

Disclosed are an information interaction method and apparatus, a server, a system and a storage medium. The method comprises: first, receiving a group creation request message including identifiers of group members, and creating, according to the group creation request message, a discussion group including the group members, wherein the group creation request message is sent by means of a mail server; and then, sending a group creation notification message to IM clients of the group members, so that the IM clients present the discussion group according to the group creation notification message. Information intercommunication and fusion in different servers can be realized by means of the cooperative working of an IM server and a mail server, thereby improving the information processing efficiency and satisfying office requirements of a user.