Mail-Triggered Workflow Verification for Secure Automation
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Solution Overview
Problem
Current information processing systems lack effective security measures to ensure that only authorized users can execute workflows triggered by mail events, potentially allowing unauthorized users to initiate processing flows.
Innovation Solution
An information processing system that verifies the customer information associated with the source and destination mail addresses using an authentication management system, determining whether to execute a workflow based on the verification result, thereby ensuring only authorized users can initiate and receive mail-related workflows.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If mail-triggered workflow execution is enabled, then service automation and productivity are improved, but system security and authorization control deteriorate
Solution Approach 1:
The system performs preliminary verification of customer information associated with mail addresses before executing the workflow. The control unit verifies whether the source address and destination address in the received mail match registered customer information in advance, and only executes the workflow if verification succeeds. This preliminary action prevents unauthorized execution while maintaining automation.
2Speed
If automated workflow execution is implemented, then processing speed is improved, but security verification capability deteriorates
Solution Approach 1:
The control unit acts as an intermediary between mail reception and workflow execution. It introduces a verification step that checks whether customer information associated with the source and destination addresses matches registered information. This intermediary verification mechanism ensures security without significantly impacting processing speed, as the verification is performed automatically as part of the execution decision process.
Data Source
AI summary
An information processing system includes a terminal and an information processing apparatus. The terminal transmits a mail. The information processing apparatus receives the mail. The receiving of the mail is to be a trigger to execute a job. The information processing apparatus performs verification of the mail based on customer information associated with a source address of the mail. The information processing apparatus determines whether to execute the job based on a result of the verification.