Maintenance Server Visual Facility Access

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Solution Overview

Problem

Conventional VPN connection methods are inadequate for workplaces with many facilities, as they do not provide sufficient information about the arrangement of terminals and servers, making it difficult to quickly access target facilities from external terminals.

Innovation Solution

A maintenance method and system that generates a composite image showing the workplace layout, associates access information with objects in the image, and allows users to select and connect to specific facilities using a maintenance terminal, enabling easy and quick access.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If conventional VPN connection method is used, then external terminal can access facilities in workplace, but access information about facility arrangement is not provided making it difficult to quickly access target facility

Engineering Contradiction:
Improvefacility accessVSAvoidfacility arrangement information
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The patent introduces a maintenance server as an intermediary between the external terminal and facilities. The maintenance server generates composite images showing facility arrangements and provides access information, acting as a mediator that bridges the information gap between VPN connection capabilities and facility location knowledge.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent creates a visual copy of the workplace environment through composite images that represent facility arrangements. These images serve as informational copies that help users navigate and access facilities without physically being present in the workplace.

Inventive Principle:
Principle #26Copying

2Reliability

If access information is provided without visual representation, then connection can be established, but user cannot easily identify target facility among many facilities

Engineering Contradiction:
Improveconnection establishmentVSAvoidfacility identification
Core Design Contradiction:
ReliabilityVSDifficulty of detecting and measuring

Solution Approach 1:

The patent uses visual differentiation in composite images to help users identify specific facilities. Different visual characteristics in the images allow users to distinguish between multiple facilities and locate their target facility quickly among many options.

Inventive Principle:
Principle #32Color changes

Solution Approach 2:

The patent adds a visual dimension to facility access by creating composite images that display spatial arrangements. This transforms the access process from purely text-based or address-based navigation to visual navigation, making facility identification much easier.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

3Loss of information

If detailed access information is provided for all facilities, then complete information is available, but information complexity increases making it harder to find specific facility

Engineering Contradiction:
Improveaccess information completenessVSAvoidinformation structure
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent segments facility information by creating visual representations that divide the workplace into distinguishable areas or zones. Each facility or group of facilities is represented separately in the composite images, allowing users to focus on specific areas rather than overwhelming information about all facilities simultaneously.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS11829958B2Maintenance method, maintenance server, and a non-transitory computer readable medium
Publication Date: 2023.11.28 MURATA MASCH LTD
  • US11829958B2 patent drawing
  • US11829958B2 patent drawing
  • US11829958B2 patent drawing

AI summary

A method for maintaining a facility in an automatic warehouse system by using a maintenance terminal at a maintenance base includes generating a workplace image showing the automatic warehouse system, acquiring access information, generating a composite image by associating an object in the workplace image with the access information to access the corresponding facility, outputting the composite image to the maintenance terminal, receiving a selection of the object, and establishing a communication session between the corresponding facility and the maintenance terminal by using the access information associated to the selected object.