Maintenance Support Apparatus Alert Sequence Optimization
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Solution Overview
Problem
Existing maintenance support systems face inefficiencies in handling multiple alerts of the same importance, leading to increased handling time and redundant measures due to the lack of a structured approach for determining the optimal sequence of handling manipulations.
Innovation Solution
A maintenance support apparatus that determines an accomplishment sequence for handling manipulations based on condition information and failure handling information, using a processor and storage device to prioritize manipulations and minimize steps and time by considering prerequisite and unnecessary manipulations.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If alerts are handled based solely on importance, then high-priority alerts can be identified quickly, but handling efficiency decreases when multiple alerts of the same importance occur due to lack of sequence optimization
Solution Approach 1:
The patent segments the alert handling process into two distinct levels: first segmenting by importance level (high, medium, low priority), then segmenting alerts within the same importance level by handling sequence. This dual-segmentation approach allows administrators to quickly identify which alerts are most critical while also providing an optimized handling order for alerts of equal priority, thereby resolving the contradiction between accurate priority identification and overall handling efficiency.
Solution Approach 2:
The system performs preliminary analysis of alert interrelationships and prerequisite conditions before presenting the handling sequence to the administrator. By pre-calculating the optimal handling order based on alert dependencies and prerequisite manipulations, the system eliminates the need for administrators to manually determine handling sequences, thus improving productivity while maintaining precise priority identification.
2Device complexity
If alerts of the same importance are handled in arbitrary order, then implementation is simple, but handling time and number of steps increase due to redundant measures and suboptimal sequences
Solution Approach 1:
The patent implements a feedback mechanism that continuously monitors the handling status of alerts and updates the recommended sequence accordingly. As administrators complete manipulations, the system receives feedback and recalculates the optimal handling order for remaining alerts, dynamically adjusting the sequence to minimize total handling time and eliminate redundant operations, thereby reducing time loss without significantly increasing system complexity.
Solution Approach 2:
The system changes the parameter of alert handling from static arbitrary ordering to dynamic sequence optimization based on multiple parameters including alert dependencies, prerequisite conditions, and current system state. This parameter transformation enables the system to minimize handling time by selecting the most efficient sequence, while the underlying algorithm remains sufficiently simple to avoid excessive implementation complexity.
3Reliability
If multiple alerts are handled individually without coordination, then each alert can be addressed thoroughly, but redundant measures are taken and handling steps increase
Solution Approach 1:
The patent merges the handling of multiple alerts by identifying and consolidating common manipulations and prerequisites. When multiple alerts require similar actions or share common prerequisite steps, the system combines these operations into a unified handling sequence, ensuring that each alert is addressed thoroughly while eliminating redundant measures. This merging approach maintains reliability by ensuring comprehensive alert handling while reducing overall procedure complexity.
4Ease of operation
If handling sequence is not optimized, then any order can be used, but the number of steps and handling time increase due to suboptimal ordering
Solution Approach 1:
The patent introduces dynamics into the alert handling process by providing an adaptive, flexible sequence recommendation system rather than a fixed rigid order. The system dynamically adjusts the recommended handling sequence based on current alert conditions, completed manipulations, and inter-alert relationships, maintaining ease of operation by allowing administrators to follow the optimized sequence while preserving flexibility to deviate when necessary. This dynamic approach significantly improves productivity compared to static arbitrary ordering.
Data Source
AI summary
To be able to support the efficient handling of problems during maintenance. A management board determines an accomplishment sequence of handling manipulation for failures on a maintenance target. The management board includes a CPU, memory, and a storage device. The memory or the storage device stores: condition information associating the handling manipulation with a condition concerning at least accomplishment or non-accomplishment of the manipulation; and failure handling information that associates a failure occurring on the maintenance target with the handling manipulation. The CPU is configured to determine the accomplishment sequence of the handling manipulations so that multiple handling manipulations for multiple failures occurring on the maintenance target satisfy the condition.