Managed Device Migration to Management Platform Features
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Solution Overview
Problem
Migrating managed devices to utilize management platform features is challenging due to the need for un-enrollment and full re-enrollment processes, which can be burdensome for administrators and users, especially when devices are not in their possession and lack support for various devices and platforms.
Innovation Solution
A migration service with mechanisms to guide the migration of client devices to utilize management platform features, including a management system that oversees client devices, provides migration instructions, and facilitates the transition from existing to new groups within the management service, enabling management platform features through APIs and user interfaces.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If existing management systems require un-enrollment and full re-enrollment for device migration, then device management control is maintained, but the migration process becomes complex and burdensome for administrators and users
Solution Approach 1:
The patent segments the migration process into distinct phases: initial enrollment, platform status determination, and conditional migration execution. This breaks down the complex un-enrollment and re-enrollment sequence into manageable steps, reducing operational burden on administrators and users while maintaining control.
Solution Approach 2:
The system performs preliminary determination of platform status before initiating migration. By checking whether the device is a management platform device in advance, the system prepares the appropriate migration path beforehand, avoiding the need for complex runtime decision-making during the actual migration process.
2Ease of operation
If administrators are not in possession of the devices, then user autonomy is maintained, but training users to perform migration becomes a significant burden
Solution Approach 1:
The patent implements self-service migration capability where devices automatically determine their own platform status and execute appropriate migration actions without administrator intervention. The device autonomously queries its platform status and performs migration if eligible, eliminating the need for administrator possession or user training while preserving user autonomy.
Solution Approach 2:
The management service acts as an intermediary between the device and administrators. It receives platform status information from devices, determines migration eligibility, and executes migration automatically. This intermediary layer eliminates the need for direct administrator-user interaction or training while maintaining centralized control.
3Adaptability or versatility
If management systems support a variety of devices and platforms, then device compatibility is improved, but the ability to identify and migrate management platform devices becomes more difficult
Solution Approach 1:
The patent uses platform status as a distinctive identifier (analogous to color changes) that clearly differentiates management platform devices from non-platform devices. By querying and comparing platform status values, the system can easily identify which devices are eligible for migration despite supporting diverse device types and platforms.
Data Source
AI summary
Disclosed are various examples for client device migration to utilize management platform features. In some examples, the client device is identified as compatible with a management platform. A migration of the client device to utilize a management platform feature is accepted through a user interface. A management platform account is created with a management platform service. A management profile is installed on the client device. The profile is compatible with the management platform. The management platform feature is enabled on the client device.