Managed Services Platform for Mobile Device Security Control
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Solution Overview
Problem
There is a lack of comprehensive oversight and control in the process of managing and deploying applications on mobile devices, particularly in enterprise and personal settings, as existing platforms do not provide sufficient tools for entities to manage and monitor mobile devices effectively, leading to concerns about security and content distribution.
Innovation Solution
A managed services platform that includes a device monitoring subsystem, a device management subsystem, and a user interface, allowing entities to deploy, manage, and monitor networks of devices, with features such as customizable application sets and GUI layouts, enabling granular control over device configurations and content distribution.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If entities allow employees or users to access and download apps from public services, then user freedom and app availability are improved, but security control and content distribution oversight deteriorate
Solution Approach 1:
The patent introduces a managed services platform as an intermediary between public app services and enterprise devices. This platform includes device monitoring and device management subsystems that act as mediators, allowing entities to maintain security control while enabling app downloads. The intermediary filters and manages content distribution, resolving the contradiction between user freedom and security oversight.
Solution Approach 2:
The patent segments the app distribution process into multiple controlled stages: public service selection, managed services platform verification, entity approval, and device installation. This segmentation allows each stage to have specific control mechanisms, enabling both broad app availability and granular security control at different points in the process.
2Reliability
If entities implement comprehensive device monitoring and management systems, then security control and content distribution oversight are improved, but system complexity and operational overhead increase
Solution Approach 1:
The managed services platform performs multiple functions through a single unified system: device monitoring, device management, content filtering, app approval, and security oversight. This multi-functionality reduces the need for separate specialized systems, thereby improving security control without proportionally increasing system complexity.
Solution Approach 2:
The device monitoring and management subsystems operate with a degree of autonomy, automatically monitoring device states, managing app installations, and enforcing security policies without requiring constant manual intervention. This self-service capability reduces operational overhead while maintaining comprehensive security control.
3Productivity
If entities deploy custom application sets and customized GUI layouts for different users, then user experience and productivity are improved, but device configuration complexity and management overhead increase
Solution Approach 1:
The managed services platform pre-configures application sets and GUI layouts according to user roles and performance functions before devices are distributed or activated. This preliminary action eliminates the need for complex on-site configuration, allowing customized user experiences to be deployed efficiently across multiple devices without proportionally increasing management overhead.
Solution Approach 2:
The system manages configuration complexity by parameterizing device settings based on user roles, performance functions, and entity requirements. Instead of manually configuring each device individually, the system changes parameters systematically based on predefined criteria, enabling customized configurations to be managed through standardized processes.
Data Source
AI summary
A managed services platform and method of operation of same are described herein. The platform can include a device management service (DMS) server in which the DMS server can act as a gateway for communications with one or more computing devices, and the computing devices are associated with a first entity. The platform can also include an application service (AS) server in which the AS server is communicatively coupled with the DMS server. When a first computing device contacts the DMS server, the DMS server is operable to provide a bundle to the first computing device. As an example, the bundle contains content that at least includes one or more configuration messages and an application set that contains one or more predefined applications. The content of the bundle can be determined at least in part by the first entity.