Managing System for Remote Procedure Execution
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
As the number of computer-based systems and software installations increases, the ability of system or software vendors to provide remote management services diminishes, requiring a more efficient method for system administrators to manage and maintain systems without onsite participation.
Innovation Solution
A managing system is introduced that can receive definitions of procedures, perform them by initiating functions in the managed system, and present results to users, allowing remote operational control without modifying the underlying software or characteristics of the managed system, using a system management module that includes a user interface, management engine, and content importer to execute procedures defined in text files like XML.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If system administrators perform remote management tasks manually, then individual system control is maintained, but the ability to manage multiple systems diminishes as the number of systems increases
Solution Approach 1:
The patent introduces a managing system as an intermediary between system administrators and multiple managed systems. This managing system provides a unified interface that receives management requests and translates them into appropriate actions across multiple systems, thereby increasing management capacity without proportionally increasing administrator workload or system complexity
Solution Approach 2:
The managing system is designed with multi-functional capabilities to handle diverse management tasks across different systems through a single platform. It can perform various operations including system monitoring, configuration management, and maintenance tasks across multiple systems simultaneously, thereby improving productivity without requiring separate tools for each function
2Adaptability or versatility
If vendors provide onsite participation for problem resolution, then comprehensive system control is achieved, but scalability to serve more customers is limited
Solution Approach 1:
The managing system enables system administrators to independently perform management tasks and problem resolution without requiring vendor onsite participation. The system provides self-service capabilities through automated monitoring, diagnostic tools, and remote execution of management functions, thereby expanding service coverage while maintaining rapid response times
Solution Approach 2:
The system implements preliminary monitoring and detection capabilities that identify issues before they require vendor intervention. By continuously monitoring system status and predicting potential problems, the system can take preliminary actions to prevent or resolve issues automatically, reducing the need for vendor onsite participation while maintaining high service quality
Data Source
AI summary
In an embodiment, a method is presented for providing managerial access to a managed system. In this method, a definition of a procedure to be performed on the managed system is received into a managing system. A request to perform the procedure is received into the managing system from a user of the managing system. The procedure is performed in response to the request. The performing of the procedure includes initiating a plurality of functions resident in the managed system. Results indicative of the performing of the procedure are presented to the user of the managing system.