Map-Based Contact Purchasing Interface for Real-Time Lead Acquisition

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Solution Overview

Problem

Users face difficulties in accessing and purchasing new leads in real-time while on the road, as mobile applications lack real-time tools for identifying and locating contacts near their location, especially when contact information is not readily accessible.

Innovation Solution

A mobile application that enables users to search for nearby contacts using a map display and purchase records, integrating geolocation services to identify contacts within a specified radius, with obscured information becoming visible upon purchase and addition to the user's database account.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If contact information is restricted to authorized users only, then data security and privacy are improved, but accessibility and ease of obtaining contact information deteriorate

Engineering Contradiction:
Improvedata securityVSAvoidaccessibility of contact information
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The patent introduces a purchase interface and transaction system as intermediaries between users and contact information. When users encounter obscured contact information, they can initiate a purchase transaction through the map interface, which mediates the access control by verifying payment and authorization before revealing the information, thus maintaining security while enabling legitimate access.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent applies different access qualities to different contact information based on authorization status. Authorized contact information is displayed fully and accessibly, while non-authorized information is obscured but can be accessed through the purchase mechanism. This local differentiation allows simultaneous security for sensitive data and accessibility for legitimate users.

Inventive Principle:
Principle #3Local quality

2Productivity

If real-time lead identification and location features are added to mobile applications, then sales lead management capability is improved, but device complexity and processing requirements worsen

Engineering Contradiction:
Improvesales lead management capabilityVSAvoidapplication complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The patent integrates multiple functions into the existing map interface: location display, contact search, purchase transaction, and information revelation all occur within the same map-based user interface. This multi-functionality approach avoids creating separate complex systems while achieving real-time lead identification and management capabilities.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system automatically handles lead identification and location marking based on user position and search criteria, without requiring manual configuration or complex setup. The purchase and information revelation processes are automated through the interface, reducing the complexity burden on users while maintaining advanced functionality.

Inventive Principle:
Principle #25Self-service

3Reliability

If contact information is obscured for non-authorized users, then data protection is improved, but user experience and ease of information retrieval deteriorate

Engineering Contradiction:
Improvedata protectionVSAvoiduser experience
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The purchase interface acts as an intermediary that bridges the gap between obscured information and user need. Instead of simply hiding information, the system provides a clear purchase pathway within the map interface that, upon completion, reveals the contact information. This maintains protection while preserving user experience through a seamless authorization flow.

Inventive Principle:
Principle #24Intermediary (Mediator)

4Productivity

If mobile applications provide comprehensive lead searching and purchasing features, then sales productivity is improved, but system resource consumption and processing time worsen

Engineering Contradiction:
Improvesales productivityVSAvoidsystem resource consumption
Core Design Contradiction:
ProductivityVSUse of energy by moving object

Solution Approach 1:

The patent extracts and displays only the essential map interface and basic contact information markers on mobile devices, while storing comprehensive contact details and processing logic on remote servers. This extraction approach allows the mobile application to remain resource-efficient while still providing comprehensive lead searching and purchasing capabilities through cloud-based processing.

Inventive Principle:
Principle #2Taking out (Extraction)

Data Source

PatentUS10083488B2Purchasing contact information from an electronically displayed map
Publication Date: 2018.09.25 SALESFORCE INC
  • US10083488B2 patent drawing
  • US10083488B2 patent drawing
  • US10083488B2 patent drawing

AI summary

A method and system for adding contact information to a user account in a database. A registered user of the database presents a query having search criteria. The search criteria identifies records that have contact information including an address located within a defined distance of a specified location, such as the user's current location. Instructions are transmitted to the client device for rendering a map of the specified location and a representation of the search results on a display of the user's device. If a record is not owned by or associated with the user, the contact information is obscured on the display. A widget is configured on the display of obscured records that enables the user to purchase the record. Upon selection of the widget, a purchase transaction is executed, and the identified record is added to the user account.