Mass Notification System Bidirectional Device Management

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Solution Overview

Problem

Existing notification systems are unidirectional and lack the capability to maintain constant connectivity with devices, extract information from recipients, and remotely manage computing devices, which is crucial for emergency applications and efficient message delivery across diverse computing devices.

Innovation Solution

A mass notification system that includes a server with an administrator manager, scheduler, and notification module to send notifications to multiple users, maintaining a constant live link with devices, allowing for bidirectional communication, execution of instructions, and remote management of computing devices, such as locking or shutting them down.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If existing notification systems are used, then notifications can be sent to computing devices, but the systems lack constant connectivity capability and bidirectional communication ability

Engineering Contradiction:
Improvenotification delivery reliabilityVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system performs preliminary actions by establishing constant connectivity and pre-configuring notification clients on computing devices before emergencies occur. This ensures devices are ready to receive and acknowledge notifications immediately when needed, without requiring connection establishment during critical moments.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements bidirectional feedback mechanisms where computing devices send acknowledgments back to the notification system, confirming receipt and delivery status. This feedback loop enables the system to track which users have received notifications and verify successful delivery, significantly improving reliability.

Inventive Principle:
Principle #23Feedback

2Productivity

If notification systems broadcast messages unidirectionally, then message distribution is simple, but information extraction from recipients and remote device management are not possible

Engineering Contradiction:
Improvemessage distribution efficiencyVSAvoidsystem functionality
Core Design Contradiction:
ProductivityVSAdaptability or versatility

Solution Approach 1:

The notification system is designed with multi-functionality, serving both as a message distribution platform and a device management system. It can extract information from recipients, send notifications, verify acknowledgments, and remotely manage computing devices, making a single system adaptable to diverse needs without requiring separate specialized systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

By enabling bidirectional communication, the system can extract information from recipients through acknowledgment messages and feedback data. This allows the system to not only distribute messages efficiently but also gather information about device status, user receipt, and system performance.

Inventive Principle:
Principle #23Feedback

3Reliability

If constant connectivity is maintained with all computing devices, then notification delivery is reliable, but system complexity and resource requirements increase

Engineering Contradiction:
Improvedevice connectivity reliabilityVSAvoidconnectivity management complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

Computing devices run local notification clients that automatically manage their own connectivity status, registration, and acknowledgment transmission. This self-service approach reduces the burden on central system complexity, as each device independently maintains its connection state and communicates it when necessary, rather than requiring continuous centralized monitoring of all devices.

Inventive Principle:
Principle #25Self-service

4Adaptability or versatility

If notification systems are designed for broad device compatibility, then reach is maximized, but adapting presentations to device capabilities becomes more complex

Engineering Contradiction:
Improvedevice compatibilityVSAvoidnotification adaptation complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system adapts notification presentations by changing parameters such as message format, delivery method, and display characteristics based on device capabilities. Rather than creating entirely different notification systems for each device type, it modifies specific parameters of the notification delivery to match device characteristics, maintaining broad compatibility while managing complexity through parameter-based adaptation.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS9998417B2Method and system and apparatus for mass notification and instructions to computing devices
Publication Date: 2018.06.12 MITEL CORP
  • US9998417B2 patent drawing
  • US9998417B2 patent drawing
  • US9998417B2 patent drawing

AI summary

Systems, methods, and devices for simultaneously distributing mass notifications to multiple users. A mass notification system receives input data and, based on this input data, creates notifications for mass distribution. The notifications are then transmitted to computing devices used by the users who are to be notified.