Media Content Device Emergency Communication via Pre-Associated Address

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Solution Overview

Problem

Current emergency communication systems, especially with cellular phones, often fail to accurately determine the caller's location, leading to delays in emergency services being contacted, especially in indoor environments or when landline phones are not readily accessible.

Innovation Solution

A system that allows users to initiate emergency communications through network-coupled devices like media content viewing devices, which are pre-associated with a physical address, enabling the network to determine the user's location and establish connections with emergency services without needing to physically access a phone.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If cellular telephone is used for emergency calls, then mobility is improved, but location determination accuracy deteriorates

Engineering Contradiction:
ImprovemobilityVSAvoidlocation determination accuracy
Core Design Contradiction:
Ease of operationVSMeasurement precision

Solution Approach 1:

The system pre-associates physical addresses with media content viewing devices before emergencies occur. When emergency content is displayed, the system automatically uses the pre-stored address association to identify caller location, eliminating the need for real-time GPS or manual address entry during emergencies.

Inventive Principle:
Principle #10Preliminary action

2Measurement precision

If landline telephone is used for emergency calls, then location determination accuracy is improved, but accessibility deteriorates

Engineering Contradiction:
Improvelocation determination accuracyVSAvoidaccessibility
Core Design Contradiction:
Measurement precisionVSEase of operation

Solution Approach 1:

The media content viewing device serves multiple functions: it displays emergency content, initiates emergency calls, and provides location information. This eliminates the need for separate landline telephones while maintaining accurate location determination through the pre-associated physical address.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system uses the media content viewing device as an intermediary between the user and emergency services. The device receives emergency content, automatically initiates calls through the service network, and transmits location information without requiring the user to physically access a telephone.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Loss of information

If GPS system is used for location determination, then location information is obtained, but reliability deteriorates in certain environments

Engineering Contradiction:
Improvelocation informationVSAvoidreliability in indoor environments
Core Design Contradiction:
Loss of informationVSReliability

Solution Approach 1:

Instead of relying on real-time GPS signals that may be blocked indoors, the system uses a pre-established copy of the physical address associated with the media content viewing device. This static address information serves as a reliable backup when dynamic GPS location determination fails.

Inventive Principle:
Principle #26Copying

4Ease of operation

If user must physically access telephone to initiate emergency call, then call initiation is possible, but time loss increases

Engineering Contradiction:
Improvecall initiation capabilityVSAvoidtime to contact emergency services
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The media content viewing device automatically initiates emergency calls without requiring user intervention to access a telephone. When emergency content is displayed, the system self-service initiates the call through the service network using the pre-associated physical address, eliminating the time delay of manual telephone access.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS9414213B2Communications via a media content device
Publication Date: 2016.08.09 COMCAST CABLE COMM LLC
  • US9414213B2 patent drawing
  • US9414213B2 patent drawing
  • US9414213B2 patent drawing

AI summary

Various aspects are described that may provide various communications services. These services may provide for the ability of a user to initiate or request a communication with a third party, such as an emergency service party or a vendor, using a network-coupled device that may be pre-associated with a physical address.