Digital Media Device Profile Engine for Retail Configuration

Solution Overview

Problem

Conventional product demonstrations in retail environments for digital devices are often generic and fail to appeal to the intended audience, and Internet-enabled products require account information for service access, limiting user engagement and sales effectiveness.

Innovation Solution

A system and method for configuring and profiling digital media devices through a device management engine that monitors user interaction, generates profile data, and automatically adjusts settings and subscriptions based on this data to tailor demonstrations and services to specific retail environments.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If generic product demonstrations are used in retail environments, then device complexity is reduced and ease of operation is improved, but user engagement and appeal to intended audience deteriorate

Engineering Contradiction:

Improveease of operationVSAvoidadaptability

Core Design Contradiction:

Ease of operationVSAdaptability or versatility

Solution Approach 1:

The system performs preliminary actions by automatically monitoring user interactions and generating profile data before configuration is needed. The device management engine proactively collects data about user preferences and behavior patterns, then uses this information to automatically configure the device settings, eliminating the need for manual setup while providing personalized demonstrations.

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The device management engine enables self-service by automatically monitoring user interactions, generating profiles, and configuring device settings without requiring manual intervention. The system serves itself by autonomously adapting to user preferences and automatically tailoring product demonstrations to the intended audience, resolving the contradiction between ease of operation and adaptability.

Inventive Principle:

Principle #25Self-service

2Reliability

If account information entry is required for Internet-enabled products, then service access control is improved, but user engagement and sales effectiveness deteriorate

Engineering Contradiction:

Improveservice access controlVSAvoidsales effectiveness

Core Design Contradiction:

ReliabilityVSProductivity

Solution Approach 1:

The system performs preliminary actions by automatically monitoring user interactions and generating profile data before configuration is needed. The device management engine proactively collects data about user preferences and behavior patterns, then uses this information to automatically configure the device settings, eliminating the need for manual setup while providing personalized demonstrations.

Inventive Principle:

Principle #10Preliminary action

Solution Approach 2:

The device management engine enables self-service by automatically monitoring user interactions, generating profiles, and configuring device settings without requiring manual intervention. The system serves itself by autonomously adapting to user preferences and automatically tailoring product demonstrations to the intended audience, resolving the contradiction between ease of operation and adaptability.

Inventive Principle:

Principle #25Self-service

Data Source

PatentUS10459739B2Systems and methods for configuring and profiling a digital media device

Publication Date: 2019.10.29 SONOS INC

AI summary

A system, method, and computer program for configuring and profiling digital media devices is provided. The digital media device is monitored for user interaction. Profile data is generated based on the user interaction. The digital media device is automatically configured based on the profile data.