Media Enhanced Mobile Payments Personalization

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Solution Overview

Problem

Traditional financial transaction methods are cumbersome and lack personalization, especially in online and mobile contexts, where conveying complex messages or emotions is difficult through text-based communications.

Innovation Solution

The system enables media-enhanced mobile payments that allow users to transmit text-based messages alongside additional media such as voice recordings, audio, video, and images, facilitating personalized transactions through a mobile network by using a host intermediary to manage and update accounts.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If traditional text-based communication is used for mobile payments, then transaction simplicity is maintained, but personalization and emotional expression are limited

Engineering Contradiction:
Improvepersonalization capabilityVSAvoidcommunication system complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent combines text messaging and media transmission into a single integrated payment communication system. Users can simultaneously send payment requests with attached media files (photos, videos, audio) through one unified interface, eliminating the need for separate communication channels and enhancing personalization without proportionally increasing complexity.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The messaging system is designed to handle multiple functions within a single platform: text communication, media file transmission, payment processing, and account management. This multi-functional approach allows the system to provide rich personalization capabilities while consolidating complexity into a universal communication infrastructure.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Adaptability or versatility

If voice messaging is used instead of text, then personal connection and emotional expression improve, but time to compose and send messages increases

Engineering Contradiction:
Improveemotional expression capabilityVSAvoidmessage composition time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The system dynamically adapts the message composition interface based on user needs and transaction context. Users can switch between text input and voice recording modes, attach media files, or use pre-template messages. The system optimizes the composition process by providing context-aware suggestions and allowing hybrid formats that combine multiple media types, reducing overall composition time while maintaining emotional expression capabilities.

Inventive Principle:
Principle #15Dynamics

3Reliability

If multiple processes are required for traditional financial transactions, then security and compliance are maintained, but transaction efficiency and user convenience deteriorate

Engineering Contradiction:
Improvetransaction securityVSAvoidtransaction processing speed
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The system performs preliminary actions by pre-authorizing payment methods, pre-validating user accounts, and pre-establishing security protocols before the actual transaction occurs. When a user sends a payment message with media, the system has already verified credentials and security clearances in advance, allowing the transaction to be processed rapidly while maintaining all necessary security and compliance checks.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The messaging platform serves as an intermediary layer between users and the payment processing system. It consolidates multiple backend processes (authentication, authorization, transaction processing, record-keeping) into a single user-facing interaction. The intermediary handles security and compliance requirements transparently in the background while presenting a simplified, fast interface to users.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS10552819B1Media enhanced mobile payments
Publication Date: 2020.02.04 AMAZON TECH INC
  • US10552819B1 patent drawing
  • US10552819B1 patent drawing
  • US10552819B1 patent drawing

AI summary

Media enhanced mobile payments enable a user to make payments and payment requests that include additional media. The user may transmit a text-based message that may be used to update an account associated with a recipient. Additional media, such as a personalized voice recording, may be acquired by a host from the user, and may be associated with the text-based message. The additional media may be transmitted to the recipient identified in the text-based message. In some aspects, the text-based message may be a short messaging service (SMS) text message. Further aspects may include the host connecting to the user via a telephone call to record the personalized voice recording.