Media Processor Transcribing Voice Calls to Text

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Solution Overview

Problem

Current telecommunications systems lack the ability to enhance traditional voice-based telephony by providing features that accommodate physical impairments and allow for the reliving and sharing of telecommunication experiences, while also benefiting from expanded network capabilities and interconnectivity between various communication devices.

Innovation Solution

A media processor device that detects calls initiated by communication devices, presents a prompt for transcribing audio voice data to text, and receives audio voice data to transcribe and display it, enabling enhanced telephonic communications by integrating with various communication systems and networks, including IPTV and IMS architectures.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If traditional voice-based telephony is used, then basic communication functionality is maintained, but accessibility for users with physical impairments is insufficient

Engineering Contradiction:
ImproveAccessibility for users with physical impairmentsVSAvoidFeature enhancement capability
Core Design Contradiction:
Ease of operationVSAdaptability or versatility

Solution Approach 1:

A media processor device is introduced as an intermediary between the telephony system and the user. This device captures audio from telephony devices, transcribes it to text, and presents it to the user. The media processor acts as a mediator that converts voice-based communication into text-based communication, making it accessible to users with physical impairments while maintaining compatibility with traditional telephony systems.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces the mechanical/physical interaction required in traditional telephony (typing, button pressing) with an automated speech-to-text transcription system. The media processor automatically transcribes spoken words into text, eliminating the need for manual input devices and making communication accessible to users who cannot physically operate traditional telephony interfaces.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Ease of operation

If audio voice data is transcribed to text in real-time, then accessibility is improved, but system complexity increases

Engineering Contradiction:
ImproveAccessibility through text transcriptionVSAvoidMedia processor integration requirements
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The media processor device serves as a standalone intermediary that handles the complexity of speech-to-text transcription independently. By externalizing this functionality to a separate device rather than integrating it into existing telephony infrastructure, the solution adds minimal complexity to the core telephony system while still providing advanced transcription capabilities.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The media processor is designed to work with multiple types of telephony devices and communication systems universally. It can interface with various audio sources and output formats, making it a versatile solution that doesn't require complex device-specific integrations. The universal design reduces overall system complexity by using a standardized intermediary approach.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Adaptability or versatility

If network capabilities are expanded to support transcription services, then communication enhancement is enabled, but infrastructure complexity increases

Engineering Contradiction:
ImproveEnhanced telephonic communication featuresVSAvoidNetwork infrastructure requirements
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent extracts the speech-to-text transcription functionality from the core network infrastructure and places it in standalone media processor devices. This extraction allows the network to maintain its existing simple architecture while still enabling enhanced communication features through optional media processing. The complexity is removed from the network and placed in user-side devices.

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The media processor devices perform transcription services autonomously without requiring complex network-based transcription services. Each device independently captures audio, transcribes it to text, and presents it to the user, making the system self-sufficient and reducing the need for elaborate network infrastructure support for transcription capabilities.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS10349237B2Apparatus and method for providing enhanced telephonic communications
Publication Date: 2019.07.09 AT&T INTELLECTUAL PROPERTY I L P
  • US10349237B2 patent drawing
  • US10349237B2 patent drawing
  • US10349237B2 patent drawing

AI summary

A system that incorporates teachings of the present disclosure may include, for example, a device that facilitates presentation of a textual transcription of an audio portion of an active voice call between a first communication device and a second communication device on a first display device. A presence of the first communication device being nearby local device is detected during the active voice call. In response to the detecting of the presence, the facilitating of the presentation of the textual transcription on the first display device is discontinued, wherein the textual transcription is provided to the local device for presentation on a second display device. Other embodiments are disclosed.