Mediation Apparatus Command Prioritization for Indirect Device Management
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Solution Overview
Problem
Conventional mobile device management systems are inadequate in managing devices that do not communicate directly with the management server, as they lack a clear methodology for handling such scenarios.
Innovation Solution
A communication system comprising an information processing apparatus and a mediation apparatus, which store device IDs and mediation apparatus IDs in a correlation database, generate commands based on instruction information, and transmit these commands through a firewall and local network to manage devices that do not directly communicate with the management server, while setting a transmission order for commands based on their characteristics.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If devices communicate directly with the management server, then management control is simplified, but devices without direct communication capability cannot be managed
Solution Approach 1:
The patent introduces a mediation apparatus as an intermediary component between the management server and devices that cannot communicate directly. The mediation apparatus receives management commands from the server, processes them locally, and executes them on target devices within the local network, thereby enabling indirect management of devices without direct server connectivity.
2Reliability
If multiple commands are transmitted to devices, then comprehensive management is achieved, but command execution order becomes critical and complex
Solution Approach 1:
The patent implements preliminary ordering of management commands before transmission to devices. The mediation apparatus sorts and sequences commands based on their execution requirements, ensuring that commands are transmitted in the correct order. This preliminary organization prevents execution errors and ensures reliable device management operations.
Data Source
AI summary
In a communication system, an information processing apparatus including a first controller and a memory and a mediation apparatus including a second controller can communicate with each other via a firewall. The mediation apparatus can communicate with a device via a local network. Based on an acquired plurality of instruction information, the first controller generates first commands. When a setup is performed by the mediation apparatus, the first controller transmits the generated first commands to the mediation apparatus, and receives a response thereto. Upon receiving the first commands, the second controller generates second commands based on the first commands, and transmits the generated second commands to the device. One of the first controller and the second controller sets a transmission order for the second commands by setting a priority for each second command A second command having higher priority is transmitted prior to another second command having lower priority.