Mediation Apparatus for Local Network Device Management
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Solution Overview
Problem
Conventional mobile device management systems are inadequate for managing devices that do not communicate directly with the management server, as they do not provide a sufficient solution for devices connected only through local networks without internet connectivity.
Innovation Solution
A communication system comprising an information processing apparatus and a mediation apparatus, where the information processing apparatus communicates with the mediation apparatus through a firewall, enabling the mediation apparatus to manage devices via local networks by transmitting commands and instructions, using correlation information to determine the appropriate commands for transmission.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If a conventional MDM system is used to manage devices, then devices with direct internet connectivity can be managed, but devices without direct internet connectivity (connected only through local networks) cannot be managed
Solution Approach 1:
The patent introduces a mediation apparatus as an intermediary component between the management server and devices without direct internet connectivity. This mediation apparatus relays commands and responses, enabling the management server to indirectly manage devices through local networks while maintaining the existing MDM system architecture.
2Adaptability or versatility
If a mediation apparatus is introduced to enable management of devices without direct internet connectivity, then device management capability is improved, but system complexity increases
Solution Approach 1:
The mediation apparatus is designed with multi-functionality to handle various command types (first commands for devices, second commands for itself) and communicate through standardized protocols. This universal design reduces the need for multiple specialized components, thereby limiting the increase in system complexity while maintaining broad device management capability.
3Adaptability or versatility
If commands are transmitted through a firewall via a mediation apparatus, then devices without direct internet connectivity can be managed, but communication efficiency decreases
Solution Approach 1:
The mediation apparatus performs preliminary actions by maintaining a ready state and using pre-established communication channels through the firewall. Event information is transmitted in advance containing multiple event IDs that specify procedures, allowing commands to be executed without repeated negotiation and setup, thereby reducing communication time despite firewall constraints.
4Measurement precision
If event information with multiple event IDs is transmitted to specify procedures, then command transmission accuracy is improved, but information processing complexity increases
Solution Approach 1:
The information processing apparatus uses self-service mechanisms by automatically determining which command to transmit based on the received event ID without requiring external intervention or complex coordination. The correlation information stored locally enables autonomous decision-making, reducing information processing complexity while maintaining high command transmission accuracy.
Data Source
AI summary
A communication system includes a mediation apparatus communicating with a device via a local network and an information processing apparatus communicating with the mediation apparatus through firewall. The information processing apparatus including a first control device. The mediation apparatus includes a second control device transmitting to the information processing apparatus through the firewall a first request for requesting transmission of a first command for the device, and a second request for requesting transmission of a second command for the mediation apparatus. In response to receiving the first command, the second controller transmits to the device via the local network a device command. In response to receiving the second command, the second controller performs a second-command dependent instruction. In response to receiving the first request and the second request, the first control device transmits respectively the first command and the second command to the mediation apparatus.