Mediation Hub for Mobile Text Messaging Service Access
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Solution Overview
Problem
Current IT systems are inaccessible to a large portion of the population due to lack of IT literacy and economic constraints, as they require expensive devices and complex interfaces, limiting access to internet services.
Innovation Solution
A method and system that uses a mediation hub to enable access to internet-based services via simple text messaging on any mobile terminal, allowing users to interact with IT services through predefined text messages and user profiles, regardless of device capability.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If traditional PC-centric IT delivery mechanisms are used, then service functionality can be provided, but accessibility to masses is limited due to expensive devices and complex interfaces
Solution Approach 1:
The patent introduces a mediation hub as an intermediary component that sits between the mobile terminal and the IT services. This mediator translates simple text messages from basic mobile phones into appropriate service requests, enabling access to complex IT services without requiring the user to interact with complex interfaces or use expensive devices. The mediation hub handles the complexity internally while presenting a simple text-based interface to users.
Solution Approach 2:
The system creates a simplified copy or representation of the IT service interface through text messages. Instead of requiring users to interact with the actual complex graphical user interface of IT services, the system creates a text-based copy of the interaction model that can be handled by basic mobile phones. User profiles store mappings between text messages and service operations, effectively copying the service interface in a simplified form.
2Ease of operation
If simple text messaging interface is used, then ease of operation improves for non-IT literate users, but service functionality and precision may be reduced
Solution Approach 1:
The system performs preliminary actions by pre-configuring user profiles that contain mappings between text messages and service operations. Before the user needs to access a service, the system has already prepared the translation rules, command mappings, and service configurations in the user profile. When a text message is received, the mediation hub simply needs to match it against the pre-prepared profile data, ensuring accurate service execution without requiring complex real-time processing.
Solution Approach 2:
The system implements feedback mechanisms where the mediation hub sends confirmation messages back to the user's mobile terminal to verify that their text message was correctly interpreted and that the service operation will be executed as intended. This feedback loop allows users to verify the accuracy of service execution before it occurs, and to correct any misinterpretations, thereby maintaining high precision despite the simplicity of the text-based interface.
Data Source
AI summary
Methods and systems for accessing computer network accessible services, such as internet based service applications, via a mobile terminal of a mobile telecommunication system using a mediation layer between a person's mobile terminal and the IT world. The mobile terminal in response to receiving user inputs interacts with this mediation layer via text messages. The mediation layer turns around and executes the appropriate IT services on behalf of the mobile terminal user.