AI Medical Encounter Documentation From Telehealth Audio

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Solution Overview

Problem

There is a challenge in timely access to medical professionals, especially for specialists, due to geographical barriers, which telehealth visits aim to address, but there is a need for improved methods to enhance the efficiency and accuracy of medical documentation during such encounters.

Innovation Solution

A computer-implemented method using artificial intelligence to monitor and generate audio-based content information during medical encounters, providing guidance to medical entities through transparent overlay informational windows, and generating proactive or reactive audio-based content information without human intervention.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If telehealth visits are used to provide medical services, then accessibility to medical professionals is improved, but the efficiency and accuracy of medical documentation deteriorates due to lack of timely engagement and manual documentation processes

Engineering Contradiction:
Improveaccessibility to medical professionalsVSAvoidefficiency of medical documentation
Core Design Contradiction:
Ease of operationVSProductivity

Solution Approach 1:

The system enables self-service documentation by automatically capturing audio content from telehealth encounters, transcribing it to text, and populating medical records without requiring manual input from medical professionals. The AI-based transcription service processes audio data and generates structured documentation autonomously.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces manual mechanical documentation processes with automated AI-based systems. Instead of medical professionals manually typing or dictating notes, the system uses speech-to-text conversion, natural language processing, and automated record population to generate documentation.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Adaptability or versatility

If manual documentation methods are used during medical encounters, then flexibility in documentation style is maintained, but time consumption and loss of time increase significantly

Engineering Contradiction:
Improveflexibility in documentation styleVSAvoidtime consumption for documentation
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The system performs preliminary action by automatically capturing and transcribing audio content during the medical encounter itself, rather than requiring post-encounter documentation. The transcription and initial processing occur in real-time or near-real-time, reducing the time burden on medical professionals.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system provides feedback by presenting transcribed content to medical professionals for review and correction, allowing them to verify accuracy and make necessary adjustments. This feedback loop ensures documentation quality while minimizing time investment compared to creating documentation from scratch.

Inventive Principle:
Principle #23Feedback

3Productivity

If audio-based content is automatically processed via AI, then productivity of medical documentation is improved, but measurement precision and accuracy of transcription may deteriorate due to potential errors in automated processing

Engineering Contradiction:
Improveproductivity of medical documentationVSAvoidaccuracy of transcription
Core Design Contradiction:
ProductivityVSMeasurement precision

Solution Approach 1:

The system implements feedback mechanisms where transcribed audio content is presented to medical professionals for review, verification, and correction. This allows accuracy verification and error correction while maintaining the productivity benefits of automated processing.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The patent merges automated AI-based transcription with human professional review in a hybrid documentation process. The system combines the speed and efficiency of automated processing with the accuracy and judgment of medical professionals to achieve both high productivity and high accuracy.

Inventive Principle:
Principle #5Merging (Combining)

Data Source

PatentUS12531163B2Medical intelligence system and method
Publication Date: 2026.01.20 MICROSOFT TECHNOLOGY LICENSING LLC
  • US12531163B2 patent drawing
  • US12531163B2 patent drawing
  • US12531163B2 patent drawing

AI summary

A method, computer program product, and computing system for: monitoring a meeting between a patient and a medical entity during a medical encounter; gathering information during the medical encounter, thus generating gathered encounter information, wherein the gathered encounter information includes audio-based content of the patient; generating audio-based content information via artificial intelligence, wherein the audio-based content information is based at least in part upon the audio-based content and/or the gathered encounter information and is configured to provide guidance to the medical entity concerning the audio-based content; and providing the audio-based content information to the medical entity.