Automated Medical Record Notification System
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Solution Overview
Problem
Current methods for notifying authorized persons of changes in medical records are time-consuming and insecure, as they rely on employee verification over the phone, which may not guarantee the authenticity of the recipient.
Innovation Solution
An automated system that detects changes in medical records, uses a rule set to determine if notification is required, generates electronic communications, authenticates the recipient at a health portal, and displays updated information with visual indicators within a graphical user interface (GUI), ensuring secure and timely notification.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If employee manually notifies authorized persons of medical record changes, then notification can be provided, but employee time is consumed and authentication reliability is reduced
Solution Approach 1:
The system enables self-service notification where the automated system detects changes, determines notification requirements using rule sets, and sends notifications without requiring employee intervention. The authorized person initiates the process by receiving and accessing the notification through the health portal, eliminating the need for manual employee involvement in the notification delivery process.
Solution Approach 2:
The patent replaces the mechanical manual notification process (employee calling and verifying) with an automated electronic system. The system uses electronic communications, automated authentication mechanisms, and computer-based rule sets to substitute for human operations, thereby improving both reliability and efficiency.
2Productivity
If employee calls authorized person to notify changes, then notification is delivered, but security risk increases due to inability to authenticate
Solution Approach 1:
The health portal serves as an intermediary between the notification system and the authorized person. It provides a secure intermediary layer that handles authentication and information delivery, ensuring that only verified authorized persons can access notification details while maintaining rapid communication.
Solution Approach 2:
The system replaces manual phone-based notification with automated electronic communication through a secure portal. This substitution enables both rapid notification delivery and robust authentication security simultaneously, as the electronic system can verify identity through multiple factors while delivering information instantly.
3Productivity
If automated notification is implemented, then employee time is saved, but system complexity increases
Solution Approach 1:
The health portal is designed as a multi-functional platform that handles notification delivery, authentication, and information display within a single integrated system. This universal approach consolidates multiple functions into one interface, reducing overall system complexity despite the automated capabilities.
Solution Approach 2:
The system uses pre-configured rule sets that are established in advance to determine notification requirements. These preliminary rules automatically guide the notification process without requiring complex real-time decision-making logic, thereby simplifying the system while maintaining high productivity.
Data Source
AI summary
Embodiments herein describe an automated notification system that can detect a change to a person's medical record, notify an authorized person (e.g., a family member), and direct the authorized person to a health portal to view the change. The health portal then authenticates the person to ensure they are authorized to access the health record. Once authenticated, the health portal displays a graphical user interface (GUI) that includes both the older information in the medical record as well as the change in the record (e.g., a new diagnosis or new medication). The GUI can use a visual indicator to emphasize the change to the medical record to easily distinguish it from the older information (e.g., previous diagnosis and medications).