Content Recommendation System for Meeting Attachments
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Solution Overview
Problem
Users face inefficiencies in finding meeting attachments in their email inboxes, especially on mobile devices with limited screen space, as current technologies offer little assistance in locating and accessing relevant files for teleconferences or online meetings.
Innovation Solution
A content recommendation system that includes a secure email gateway and a content server, which forwards meeting invites to identify users of a managed content application, retrieves attachments, and provides them as recommended files at relevant times, eliminating the need for users to search through their email inboxes.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of time
If users manually search for meeting attachments in their email inbox, then they can access the files, but the process is time-consuming and inefficient
Solution Approach 1:
The system performs preliminary actions by automatically extracting attachment information from meeting invites and pre-positioning this information in a recommended files list before the user needs it. The content server monitors for meeting invites, extracts attachment metadata, and prepares the recommended files list in advance, so when the user opens the meeting invite, the attachments are already identified and easily accessible.
2Ease of operation
If users navigate between multiple applications to find meeting files, then they can locate the content, but the workflow becomes complex and unwieldy
Solution Approach 1:
The system merges the functionality of multiple applications by integrating the attachment recommendation feature directly into the email client application. Instead of requiring users to switch between email, file management, and meeting scheduling applications, the content server consolidates these functions by providing attachment information within the existing email interface, eliminating the need to navigate away from the meeting invite.
3Extent of automation
If the content recommendation system provides attachments proactively, then user access is simplified, but the system complexity increases
Solution Approach 1:
The content server acts as an intermediary between the email server and the user device. It receives meeting invite information from the email server, extracts attachment details, and sends recommended files information back to the user device. This intermediary approach automates the recommendation process without requiring complex changes to the existing email infrastructure, as the content server operates as a separate component that bridges the gap between email and file access functionalities.
Data Source
AI summary
Systems herein can recommend files to users based on meeting information. The system can include a secure email gateway that forwards meeting invitations to an email server and a content server. The system can extract invitee information, meeting timing information, and an attachment from the meeting invitation. During a time period based on the meeting timing information, the content server can cause a managed content application on an invitee's user device to visually identify the attachment as a recommended file. This can allow the user to locate and access relevant files for a meeting, including files that are not attached to the meeting invite, at one location.