Virtual Meeting Attentiveness Detection via Event Segmentation

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Solution Overview

Problem

In virtual meetings, users who are not actively engaged may miss content due to inattention, and existing systems only track presence rather than attentiveness, failing to provide personalized feedback on missed information.

Innovation Solution

A communication system that detects events associated with endpoints during virtual meetings, determines a status value for each user based on metrics such as network connectivity, power level, and engagement, and generates an output identifying attentiveness, allowing for customized feedback on missed content.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If the system tracks only presence of users in virtual meetings, then the system complexity is low, but the measurement precision of user engagement is insufficient

Engineering Contradiction:
Improveattentiveness detection accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system segments user engagement tracking into multiple independent event types (connection events, disconnection events, interaction events, content access events). Each event type is detected and processed separately, allowing the system to build comprehensive attentiveness profiles through aggregated event data without requiring a single complex detection mechanism

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system introduces event data as an intermediary layer between simple presence detection and complex attentiveness analysis. Events serve as measurable indicators that mediate between binary presence/absence states and nuanced engagement levels, enabling precision measurement through standardized event metrics

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If the system provides personalized feedback on missed content to all users, then user engagement improves, but the loss of time for content delivery increases

Engineering Contradiction:
Improveuser engagementVSAvoidtime for content review
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system performs preliminary analysis of user attentiveness during the meeting by continuously monitoring and aggregating event data. This allows the system to pre-identify which users missed which content portions before the meeting concludes, enabling targeted post-meeting feedback without requiring users to review entire meeting recordings

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system provides customized feedback tailored to each user's specific attentiveness profile rather than uniform content delivery to all users. Each user receives personalized notifications about only the content portions they missed, allowing engaged users to skip review while directing attention of inattentive users to specific missed segments

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS9973551B2System, method, and logic for managing content in a virtual meeting
Publication Date: 2018.05.15 CISCO TECHNOLOGY INC
  • US9973551B2 patent drawing
  • US9973551B2 patent drawing
  • US9973551B2 patent drawing

AI summary

An example method is provided and includes detecting, during a virtual meeting session, a plurality of events associated with each of a plurality of endpoints connected to the virtual meeting session. Each of the endpoints may be associated with a user identifier. The method also includes determining a status value for each of the plurality of endpoints based analyzing one or more of the plurality of events against a metric. The method also includes storing information related to the plurality of events. An output representative of at least one portion of the virtual meeting session is generated based on the stored information. The output identifies a classification of attentiveness associated with a user identifier for the at least one portion of the virtual meeting session.