Meeting Completion Engine for Action Item Tracking

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Solution Overview

Problem

Existing electronic calendar applications and collaboration tools lack effective mechanisms for tracking and completing action items discussed during meetings, leading to delayed or incomplete follow-ups.

Innovation Solution

The implementation of a meeting completion engine that processes messages related to meetings to identify action items and assign them to responsible users, tracks performance, and provides notifications and reminders through an action tracking interface.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If manual tracking of action items is used in calendar applications, then users can schedule events and invite participants, but action item completion is not tracked leading to delayed follow-ups

Engineering Contradiction:
Improveaction item completion trackingVSAvoidsystem functionality
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent combines action item tracking functionality with the existing calendar application framework. The action item manager integrates with the calendar event structure, allowing action items to be associated with calendar events without requiring a completely separate system. This merging approach enables reliable tracking while leveraging existing calendar infrastructure.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The calendar application is enhanced to serve multiple functions: traditional calendar scheduling, action item identification, action item assignment, and completion tracking. The system universally handles both event management and action item management within a single platform, improving reliability without adding separate complex systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Productivity

If automated message processing is implemented to identify action items, then follow-up efficiency is improved, but processing time and computational resources increase

Engineering Contradiction:
Improvefollow-up efficiencyVSAvoidmessage processing time
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system performs preliminary processing by identifying and extracting action items from meeting messages in real-time as they are generated. By immediately processing messages during or right after meetings, the system captures action items promptly without requiring lengthy batch processing later, thus improving follow-up efficiency while minimizing time loss.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The action item manager automatically processes messages, identifies action items, assigns them to users, and tracks completion without requiring manual intervention. This self-service automation improves productivity by eliminating manual tracking while the processing is optimized to minimize computational overhead and time consumption.

Inventive Principle:
Principle #25Self-service

3Productivity

If action items are automatically assigned and tracked, then meeting outcomes are enhanced, but user control and manual adjustment capability are reduced

Engineering Contradiction:
Improvemeeting outcome completionVSAvoiduser control flexibility
Core Design Contradiction:
ProductivityVSEase of operation

Solution Approach 1:

The system provides feedback mechanisms that allow users to review automatically assigned action items and make manual adjustments if needed. Users can modify assignments, add notes, and control the tracking process, ensuring that automated enhancement of meeting outcomes does not compromise user control and flexibility.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS11282006B2Action assignment tracking using natural language processing in electronic communication applications
Publication Date: 2022.03.22 MICROSOFT TECHNOLOGY LICENSING LLC
  • US11282006B2 patent drawing
  • US11282006B2 patent drawing
  • US11282006B2 patent drawing

AI summary

Systems and methods are disclosed for meeting completion. In one implementation, a message generated in relation to a meeting is received. The message is processed to identify a first action item and a first user associated with the first action item. The first action item is assigned to the first user. Performance of the first action item by the first user is tracked. The performance of the first action item by the first user is presented within an action tracking interface.