Meeting Ghost Agent for Real-Time Auto-Summoning
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Solution Overview
Problem
Scheduling and participating in multi-participant electronic meetings can be challenging due to conflicting schedules and time zones, leading to reduced productivity when some participants are unable to attend or lack real-time information, impacting decision-making and coordination.
Innovation Solution
A digital agent monitors meeting communications, identifies relevant events for non-participating users, and auto-summons them via appropriate channels when their input is needed, allowing participation without requiring full attendance.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If an intelligent agent monitors data communications and auto-summons non-participating invitees, then meeting productivity is improved, but device complexity increases
Solution Approach 1:
An intelligent agent is introduced as an intermediary component between meeting participants and non-participating invitees. The agent monitors data communications, identifies relevant events, and auto-summons invitees through various communication channels, thereby improving meeting productivity without requiring direct human intervention in the complex coordination process
Solution Approach 2:
The system performs self-service by automatically monitoring communications, identifying when invitees need to be summoned, and initiating contact without human intervention. The intelligent agent independently manages the entire process of tracking non-participating invitees and coordinating their participation based on real-time meeting data
2Loss of information
If the system provides real-time communication channels to non-participants, then information sharing is improved, but loss of time increases
Solution Approach 1:
The system performs preliminary actions by proactively identifying when non-participating invitees need to be summoned and initiating communication before critical information is lost. The intelligent agent continuously monitors meeting data and triggers summons at optimal moments, ensuring information sharing without unnecessary time consumption
Solution Approach 2:
The system dynamically adjusts its behavior based on real-time meeting conditions. The intelligent agent monitors communication patterns, identifies when invitees are needed, and adapts the timing and method of summons accordingly, optimizing the balance between information sharing and time efficiency
Data Source
AI summary
An intelligent agent may assume a ghost presence in a meeting on behalf of a non-participant, monitor data communications between participants of the meeting, and identify appropriate triggers or events relating to the non-participant. For example, the agent may detect questions directed at the non-participant or that the non-participant has the knowledge to answer. The non-participant may be auto-summoned with respect to the meeting when the events relating to the non-participant are identified. The auto-summoning may be performed by communicating information about identified event to the non-participant, for example in real-time. The communication about the identified event may be transmitted over any of a variety of communication channels or modalities, including instant message chat, SMS, phone call, establishing a video call, or pager.