Memory Storage Device Self-Service Factory Reset via Backup Unit
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Solution Overview
Problem
Users of portable memory storage devices face challenges in restoring them to factory settings due to abnormal operations, which often require sending the devices back to manufacturers for maintenance, resulting in time and cost inefficiencies.
Innovation Solution
A method and device configuration that includes a rewritable non-volatile memory module with a backup physical unit accessible only by a specific command set, allowing users to restore the device to factory settings by transmitting and writing customized data from a host system, utilizing a memory controller to manage physical units and execute commands for data recovery.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If users send the memory storage device to the manufacturer for maintenance, then the device can be restored to factory setting, but it requires long waiting time and additional cost
Solution Approach 1:
The patent enables users to restore their memory storage devices to factory settings independently without requiring manufacturer intervention. The device includes a backup area that stores factory setting data, and users can execute restoration operations through specific commands provided in the user manual, making the system self-serviceable
Solution Approach 2:
The patent pre-stores factory setting data in a dedicated backup area within the memory storage device during manufacturing. This preliminary action ensures that restoration data is readily available on the device itself, eliminating the need to retrieve data from external manufacturer servers or physical media during the restoration process
2Reliability
If users send the memory storage device to the manufacturer for maintenance, then the device can be restored to factory setting, but it incurs additional cost
Solution Approach 1:
The patent enables users to restore their memory storage devices to factory settings independently without requiring manufacturer intervention. The device includes a backup area that stores factory setting data, and users can execute restoration operations through specific commands provided in the user manual, making the system self-serviceable
Solution Approach 2:
The patent creates a copy of the factory setting data and stores it in a dedicated backup area within the memory storage device. This copy allows the device to be restored without needing to access the original manufacturer systems, eliminating the need for expensive professional service
3Adaptability or versatility
If the manufacturer maintains all products from various regions, then device restoration is possible, but the process becomes complex and time-consuming
Solution Approach 1:
The patent pre-stores factory setting data in a dedicated backup area within the memory storage device during manufacturing. This preliminary action ensures that restoration data is readily available on the device itself, eliminating the need to retrieve data from external manufacturer servers or physical media during the restoration process
Solution Approach 2:
The patent enables users to restore their memory storage devices to factory settings independently without requiring manufacturer intervention. The device includes a backup area that stores factory setting data, and users can execute restoration operations through specific commands provided in the user manual, making the system self-serviceable
Data Source
AI summary
A memory storage device and a repairing method thereof are provided. The memory storage device has a rewritable non-volatile memory module having multiple physical units. The physical units include at least one backup physical unit which is configured to be accessed only by a specific command set and stored with at least one customized data. The method includes receiving a specific read command from a host system for reading the backup physical unit and transmitting the customized data therein to the host system when the memory storage device is capable of receiving and processing commands from the host system, the specific read command belongs to the specific command set; and writing the customized data from the host system into a corresponding physical unit to restore the memory storage device to a factory setting when receiving the writing command from the host system for writing the customized data.


