Merchant Trust Score System Using Virtual Credit Card Intermediary

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Solution Overview

Problem

Consumers are uncertain about the legitimacy and safety of unfamiliar merchants when making purchases, leading to risks and inconveniences for both the buyer and financial service providers due to potential fraudulent charges.

Innovation Solution

A system generates a merchant trust score using transaction data and website evaluations, recommending a temporary credit card number for low-trust merchants and allowing preferred payment methods for high-trust merchants, thereby enhancing purchase security.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If a consumer uses their credit card or bank information to make a purchase from an unfamiliar merchant, then the purchase can be completed, but the consumer risks fraudulent charges and identity compromise

Engineering Contradiction:
Improvepurchase completionVSAvoidtransaction safety
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The patent introduces a virtual credit card number as an intermediary between the consumer's real bank information and the merchant. This virtual card number acts as a mediator that allows transactions to proceed while isolating the consumer's actual financial information from potential fraud at unfamiliar merchants

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent segments the payment information by creating a separate virtual credit card account distinct from the consumer's primary bank account. This segmentation allows the consumer to make purchases at unfamiliar merchants using the virtual card while protecting their main financial information from exposure

Inventive Principle:
Principle #1Segmentation

2Reliability

If a consumer avoids using their credit card at unfamiliar merchants due to safety concerns, then fraudulent charges are reduced, but the consumer loses convenient payment options

Engineering Contradiction:
Improvetransaction safetyVSAvoidpayment convenience
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The virtual credit card system provides universal functionality by working at both familiar and unfamiliar merchants. It maintains the convenience of credit card payments while adding safety features, allowing consumers to use the same payment method across different merchant types without compromise

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Reliability

If the system provides a temporary credit card number for low-trust merchants, then fraudulent charges are reduced, but the system complexity increases

Engineering Contradiction:
Improvefraud preventionVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system automatically evaluates merchant trust levels and generates appropriate virtual card numbers without requiring manual intervention. The trust evaluation algorithm and virtual card generation process operate autonomously, reducing the perceived complexity for users while maintaining robust fraud prevention

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS12062052B2Systems for securing transactions based on merchant trust score
Publication Date: 2024.08.13 CAPITAL ONE SERVICES LLC
  • US12062052B2 patent drawing
  • US12062052B2 patent drawing
  • US12062052B2 patent drawing

AI summary

Systems for securing transactions based on merchant trust score are disclosed. The system may receive information identifying a merchant from a user device and, in response, retrieve transaction data associated with the merchant and receive website data in response to receiving information identifying the merchant. The system may use a machine learning model to generate a merchant trust score for the merchant, and determine whether the merchant trust score is less than a predetermined threshold. The system may also generate or retrieve an alternative payment method and provide related information or a recommendation to the user device.