Merged Multi-Utility Module for Presence Calculation
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Solution Overview
Problem
Current presence calculation methods in telecommunications are processor-intensive and time-consuming due to treating all presence information sources as unique, failing to account for overlaps between analogous events like calendar and email out-of-office information.
Innovation Solution
The introduction of a Merged Multi-Utility (MMP) module that identifies and merges analogous presence events from multiple sources, such as calendar and email out-of-office events, reducing the number of unique sources considered, thereby simplifying the presence calculation process and improving efficiency.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If all presence information sources are treated as unique and calculated separately, then measurement precision and reliability of presence calculation is improved, but processor intensity and time consumption increase significantly
Solution Approach 1:
The patent merges analogous presence information sources (calendar events and email out-of-office events) into a single unified presence calculation. The presence server identifies that both event types indicate user unavailability and combines them into one presence state determination, reducing redundant processing while maintaining accurate presence information.
Solution Approach 2:
The patent creates a universal presence calculation mechanism that handles multiple types of presence information sources through a single unified algorithm. The presence server applies the same presence aggregation logic to both calendar events and email out-of-office events, treating them as analogous sources that can be processed together rather than requiring separate specialized handling for each source type.
2Loss of information
If multiple presence information sources are collected and processed, then completeness of presence information is improved, but device complexity and processing time increase
Solution Approach 1:
The patent merges the processing of calendar events and email out-of-office events into a single unified presence calculation process. The presence server collects both types of information but processes them together through one aggregation algorithm, reducing the complexity of having separate processing paths while maintaining complete presence information from all sources.
3Loss of information
If presence calculations are performed for all individuals in an organization, then coverage of presence information is improved, but processor intensity and time consumption increase
Solution Approach 1:
The patent merges analogous presence events across multiple users and sources into unified presence calculations. By identifying and combining calendar events and email out-of-office events as analogous sources, the system reduces the total number of separate calculations required while ensuring complete presence information is captured for all individuals in the organization.
Data Source
AI summary
Methods and systems are disclosed for collecting presence information from multiple utilities associated with a user and creating merged presence calculation information where events are determined to be analogous in content. The analogous content may relate to one or more of timing, context, user information, location, and the like. More specifically, email out-of-office and calendar events may be treated as analogous events. From the analogous events, merged presence calculation information is created and then provided to a presence server for an efficient aggregate presence calculation.