Message Behavior Profile System for Sender-Based Categorization

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Solution Overview

Problem

Users are overwhelmed by large volumes of electronic communication messages, leading to interesting messages being overlooked due to the inability of current systems to intelligently categorize and organize messages based on sender behavior patterns and recipient interactions.

Innovation Solution

The development of a message behavior profile system that categorizes messages by analyzing sender behavior patterns, recipient interactions, and message content features, allowing for real-time categorization and organization into specific folders or views, enhancing user experience.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If manual message processing rules are implemented, then message organization capability is improved, but system complexity increases

Engineering Contradiction:
Improvemessage organization capabilityVSAvoidsystem complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system automatically generates message processing rules by analyzing sender behavior patterns, recipient interactions, and message content. The system serves itself by autonomously categorizing messages without requiring manual rule configuration, thereby improving message organization while avoiding the complexity of manual rule setup.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system changes the parameters of message categorization from static user-defined rules to dynamic behavior-based profiles. By monitoring and analyzing multiple parameters (sender behavior, recipient interactions, message content), the system automatically adapts categorization rules, simplifying the user experience while maintaining sophisticated organization capabilities.

Inventive Principle:
Principle #35Parameter changes

2Reliability

If spam filters are deployed, then spam detection capability is improved, but ability to detect and categorize other message types deteriorates

Engineering Contradiction:
Improvespam detection capabilityVSAvoidmessage type categorization capability
Core Design Contradiction:
ReliabilityVSAdaptability or versatility

Solution Approach 1:

The system creates a universal message behavior profiling framework that can detect and categorize multiple message types including spam, newsletters, personal messages, and promotional content. By analyzing sender behavior patterns and recipient interactions, the same system handles diverse message categories, making the solution both reliable for spam detection and versatile for general message organization.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system transitions from static spam filter rules to dynamic behavior-based categorization. Message classification is continuously updated based on observed sender behaviors, recipient interactions, and content analysis, allowing the system to adapt to new message types and evolving spam tactics simultaneously.

Inventive Principle:
Principle #15Dynamics

3Device complexity

If messages are not categorized, then system simplicity is maintained, but user time to find interesting messages increases

Engineering Contradiction:
Improvesystem simplicityVSAvoiduser time to find interesting messages
Core Design Contradiction:
Device complexityVSLoss of time

Solution Approach 1:

The system performs preliminary categorization of messages based on sender behavior profiles and content analysis before users need to access them. By pre-organizing messages into relevant categories (personal, promotional, newsletters, spam), the system saves user time without requiring complex manual intervention, as the categorization happens automatically in the background.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS10673797B2Message categorization
Publication Date: 2020.06.02 MICROSOFT TECHNOLOGY LICENSING LLC
  • US10673797B2 patent drawing
  • US10673797B2 patent drawing
  • US10673797B2 patent drawing

AI summary

One or more techniques and/or systems are provided for defining a message behavior profile for a sender, which may be used to categorize messages from the sender. A message behavior profile may be defined based upon, for example, message distribution behavior of the sender (e.g., volume, frequency, variance in content amongst messages sent to recipients, etc.); recipient interactions with messages from the sender (e.g., message read rates, message response rates, etc.); unsubscription options comprised within messages from the sender; and/or other factors. In this way, the message behavior profile and/or features extracted from a message may be used to categorize a message from the sender (e.g., newsletter, commercial advertisements, alert, social network etc.). Categorized messages may be organized into folders, displayed or hidden within views, and/or processed based upon their respective categorizations.