Automated Message Fatigue Quotient and Error Detection

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Solution Overview

Problem

Electronic messaging systems lack automated detection and prevention of composition errors, leading to unintended transmission of messages due to user fatigue, which can result in errors such as typographic, formatting, and contextual mistakes.

Innovation Solution

A method for message composition management that computes a fatigue quotient for the message composer by counting errors in the message and recently composed messages, diverting messages exceeding a threshold to a drafts folder for delayed review and proofreading.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Manufacturing precision

If manual intervention is used to review messages before transmission, then message quality improves, but time consumption and operational complexity increase

Engineering Contradiction:
Improvemessage qualityVSAvoidtime consumption
Core Design Contradiction:
Manufacturing precisionVSLoss of time

Solution Approach 1:

The system performs automated self-review of messages by detecting composition errors and computing fatigue quotients without requiring manual intervention. The error detection system automatically identifies typographic, formatting, and contextual errors, and the fatigue quotient computation automatically assesses composer state, eliminating the need for manual proofreading while maintaining message quality.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces the mechanical manual review process with an automated electronic system. Instead of human composers manually reviewing and editing messages, an electronic error detection system analyzes messages for errors, and an automated fatigue quotient computation system assesses composer state, substituting human mechanical review with electronic automation.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Manufacturing precision

If automated error detection is implemented, then message quality improves, but system complexity increases

Engineering Contradiction:
Improvemessage qualityVSAvoidsystem complexity
Core Design Contradiction:
Manufacturing precisionVSDevice complexity

Solution Approach 1:

The system integrates multiple functions into a unified automated composition management system. The error detection system handles typographic, formatting, and contextual errors, while the fatigue quotient computation system assesses composer state, and both functions work together within a single system that also manages message routing to drafts or transmission queues, providing multi-functionality without proportionally increasing complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system performs automated self-assessment and self-correction by detecting errors and computing fatigue quotients without external intervention. The error detection system automatically identifies issues in messages, and the fatigue quotient system automatically assesses composer state, enabling the system to self-manage message quality without requiring complex manual oversight mechanisms.

Inventive Principle:
Principle #25Self-service

3Manufacturing precision

If messages are diverted to drafts folder for review, then error reduction improves, but transmission speed decreases

Engineering Contradiction:
Improveerror reductionVSAvoidtransmission speed
Core Design Contradiction:
Manufacturing precisionVSSpeed

Solution Approach 1:

The system implements feedback by automatically detecting errors and computing fatigue quotients, then providing this information back to determine message routing. When errors or high fatigue are detected, the system feeds back by diverting messages to the drafts folder for review; when no errors are present, it provides positive feedback by allowing immediate transmission, thus balancing error reduction with transmission speed.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system applies partial review action by not requiring all messages to undergo manual proofreading. Instead, only messages with detected errors or high fatigue quotients are diverted to drafts for review, while messages without issues are transmitted immediately without review, applying review action selectively rather than universally to maintain speed.

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS10387843B2Message composition management for fatigued composers
Publication Date: 2019.08.20 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US10387843B2 patent drawing
  • US10387843B2 patent drawing

AI summary

Embodiments of the present invention provide a method, system and computer program product for message composition management for fatigued composers of electronic messages. In an embodiment of the invention, a method for message composition management for fatigued composers of electronic messages includes detecting a request by a message composer to transmit a message to a designated recipient in a messaging client executing in memory of a computer. The method also includes computing a fatigue quotient for the message composer. Finally the method includes diverting the message to a drafts folder instead of transmitting the message if the fatigue quotient exceeds a threshold value.