Message Filter Override for Urgent Response Alerts

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Solution Overview

Problem

Message filtering systems on communication devices often fail to provide alerts for responses to urgent messages, even if they are not tagged as urgent, due to pre-set filtering rules that prevent alerts for non-urgent messages.

Innovation Solution

A communication device and method that transmit a first urgent message with a filtering override condition, allowing the processor to tag and identify responses, triggering alerts for second messages associated with this condition, regardless of existing message filters, using a graphic user interface to configure filtering conditions and storing identifiers in a white list.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Quantity of substance

If message filtering rules are applied to reduce alert notifications for non-urgent messages, then the quantity of alert notifications is reduced, but important responses to urgent messages may be missed

Engineering Contradiction:
Improvequantity of alert notificationsVSAvoidreliability of message delivery
Core Design Contradiction:
Quantity of substanceVSReliability

Solution Approach 1:

The system dynamically adjusts filtering behavior based on message context. When a message is identified as a response to an urgent transmitted message, the filter dynamically overrides to allow the alert through, even if the response itself is not tagged as urgent. This dynamic adjustment ensures important messages are not missed while maintaining reduced notifications for truly non-urgent content.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system uses feedback from the message content analysis to adjust alert behavior. By analyzing whether a message is a response to an urgent transmitted message, the system feedback-loop adjusts the filtering decision, allowing alerts for contextually important messages while maintaining overall notification reduction.

Inventive Principle:
Principle #23Feedback

2Object-affected harmful factors

If standard message filters block alerts for non-urgent messages, then notification spam is reduced, but user awareness of important responses is lost

Engineering Contradiction:
Improvenotification spamVSAvoidloss of important message information
Core Design Contradiction:
Object-affected harmful factorsVSLoss of information

Solution Approach 1:

The system performs preliminary analysis of message relationships before applying filtering. By identifying in advance whether a message is a response to an urgent transmitted message, the system prepares the appropriate filtering level, allowing important responses to bypass notification filters while blocking other non-urgent notifications.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system applies different filtering qualities to different message types. Urgent transmitted messages and their responses receive special handling with overridden filtering, while other messages follow standard filtering rules. This localized quality adjustment ensures important messages stand out without creating universal notification spam.

Inventive Principle:
Principle #3Local quality

3Reliability

If all messages receive alerts regardless of filtering, then no important messages are missed, but devices with limited screen space become overwhelmed

Engineering Contradiction:
Improvereliability of message notificationVSAvoidscreen space availability
Core Design Contradiction:
ReliabilityVSArea of stationary object

Solution Approach 1:

The system applies partial alerting based on message importance. Rather than alerting for all messages or none, it selectively alerts for urgent transmitted messages and their responses, providing just enough notification coverage to ensure important messages are noticed while leaving screen space available for other content.

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentEP2490384B1A communication device and method for overriding a message filter
Publication Date: 2015.04.22 BLACKBERRY LTD
  • EP2490384B1 patent drawingFigure 1
  • EP2490384B1 patent drawingFigure 2
  • EP2490384B1 patent drawingFigure 3

AI summary

A communication device and method for overriding a message filter are provided. A first message is transmitted from the communication device to a communication network, the first message associated with a filtering override condition stored at a memory device. A second message is received from the communication network, the second message meeting a filtering condition stored in the memory device such that an alert device is not triggered to provide an alert of second message. The second message us determined to be received in response to the first message associated the filtering override condition, and in response, the alert device is triggered to provide the alert of the second message