Information Processing Apparatus for Message Group Creation
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Solution Overview
Problem
In message exchange services, when a new group is created, users face the burden of checking all conversations and documents from existing groups to determine which information is associated with the new group, making it time-consuming to select relevant information for the new group members.
Innovation Solution
An information processing apparatus that extracts and displays relevant conversation and document information associated with the new group from existing groups, based on title and user participation, reducing the user's workload by presenting it as selectable candidates.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Measurement precision
If all conversations and documents from existing groups are manually checked to determine relevance to new group, then information accuracy is improved, but user time and operational burden increase
Solution Approach 1:
The system performs automatic relevance determination between existing group information and new group without requiring manual user intervention. The server autonomously extracts and transfers relevant conversations and documents by comparing group attributes, solving the contradiction by eliminating manual checking while maintaining information accuracy
Solution Approach 2:
Manual information checking and selection processes are replaced with automated server-side algorithms that analyze group attributes and determine information relevance. This substitution of mechanical user actions with automated computational processes reduces time loss while preserving accuracy
2Loss of information
If all conversations and documents from existing groups are manually checked to determine relevance to new group, then information completeness is improved, but operational complexity increases
Solution Approach 1:
The server autonomously performs the complete process of extracting, analyzing, and transferring relevant information without requiring user operations. This self-service mechanism ensures information completeness is maintained while eliminating operational burden entirely
Solution Approach 2:
The system extracts only the relevant portions of conversations and documents from existing groups that are associated with the new group, rather than requiring manual review of all information. This selective extraction maintains completeness of relevant information while simplifying the operation
3Ease of operation
If automatic extraction and transfer of relevant information is implemented, then user workload is reduced, but system complexity increases
Solution Approach 1:
The server acts as an intermediary that handles the complexity of information extraction and relevance determination algorithms. Users interact only with simple interface elements while the server manages the complex processing in the background, effectively reducing user workload while containing system complexity within the server layer
4Productivity
If relevant information is automatically extracted and displayed as selectable candidates, then information retrieval efficiency is improved, but processing time increases
Solution Approach 1:
The server performs preliminary extraction and relevance analysis of information before the user needs it, preparing candidate information in advance. This preliminary processing improves retrieval efficiency by having results ready when users create new groups, while the processing time is distributed and performed in the background
Data Source
AI summary
An information processing apparatus includes a processor configured to extract at least one information of a conversation performed or a document used in an existing group, which is associated with a new group, from among pieces of information related to the existing group in a case where the new group is created in a message exchange service for exchanging a message between plural users for each group and perform control such that the extracted information is displayed to be selectable as a candidate for information viewable by a user of the new group.


