Message Grouping Terminal for Blowout-Type Message Processing
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Solution Overview
Problem
During special occasions like holidays or company openings, the explosive growth in message volume interferes with normal message processing, increases unnecessary reading, and makes replying cumbersome due to the large number of similar messages from different senders.
Innovation Solution
A method and terminal that group messages based on preset conditions such as time and keywords, alert users when thresholds are reached, and allow for batch processing and display of grouped messages, simplifying reading and replying.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If messages are received and processed as ordinary messages during special occasions, then all messages are handled uniformly, but normal message processing is interfered with and storage space is greatly consumed
Solution Approach 1:
The patent segments messages into two categories: ordinary messages and blowout-type messages. This segmentation allows different processing strategies to be applied to different message types, preventing the explosive growth of messages during special occasions from interfering with normal message processing. Blowout-type messages are identified through judgment conditions (preset time periods and/or keywords) and handled separately through grouping and alerting mechanisms.
2Loss of information
If hundreds of blessing short messages are received during Spring Festival, then the user receives complete message coverage, but the user must click to open messages one by one which wastes time and effort
Solution Approach 1:
The patent merges multiple blowout-type messages with similar content into a single grouped message display. Messages that share common characteristics (identified through judgment conditions) are combined and presented as one unified message group, allowing users to view and process multiple similar messages simultaneously rather than opening each individual message sequentially. This significantly reduces reading time while preserving access to all message content.
3Productivity
If blessing short messages are group sent according to contacts, then reply efficiency is improved, but some people may not be in contacts or whose numbers have been changed resulting in no reply
Solution Approach 1:
The patent implements a self-service alerting mechanism where the system automatically monitors and alerts users when the number of blowout-type messages reaches a preset threshold. This automatic alerting system ensures that users are notified of message groups that require attention without requiring manual checking or complex contact management, improving both reply efficiency and reliability by ensuring no messages are missed due to contact list issues.
Data Source
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AI summary
A method and terminal for processing message service is provided. The method includes: after receiving a message, a terminal judging whether the message is a blowout-type message or not according to a preset blowout-type message judgment condition, if yes, saving the blowout-type message, and judging whether there exists a blowout-type message group or not; if there already exists the blowout-type message group, judging whether the blowout-type message belongs to the existing blowout-type message group or not according to a preset grouping condition, and if yes, adding the blowout-type message into the blowout-type message group corresponding to the blowout-type message; if there exists no blowout-type message group, grouping the saved ungrouped blowout-type messages according to the preset grouping condition when the number of saved ungrouped blowout-type messages reaches a first threshold.